Front of House & Workplace Experience Lead

iProspect; Manchester; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A client-focused company in Manchester is seeking a Front of House professional to ensure a smooth client journey. Responsibilities include managing client visits and meeting room bookings while maintaining high standards of presentation and service. The ideal candidate has 3+ years in customer service, excellent administrative skills, and experience with visitor management systems. The role demands effective communication and adaptability to changing business needs.

Qualifications

• Minimum of 3 years' experience in customer service.
• Excellent administrative skills with close attention to detail.
• Experience working with visitor management and room booking systems preferred.

Responsibilities

• Build positive relationships with key client points of contact.
• Ensure the presentation of Front of House and services is excellent.
• Manage client visits and meeting room bookings effectively.

Skills

Customer service skills

Administrative skills

Ability to adapt to change

Effective communication

Job description

A client-focused company in Manchester is seeking a Front of House professional to ensure a smooth client journey. Responsibilities include managing client visits and meeting room bookings while maintaining high standards of presentation and service. The ideal candidate has 3+ years in customer service, excellent administrative skills, and experience with visitor management systems. The role demands effective communication and adaptability to changing business needs.