Guest Concierge & Doorperson

PPHE Hotel Group; Greater London; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A leading hotel group in London is seeking a Doorperson to provide exceptional service to guests. As the first and last point of contact, the Doorperson will greet guests, assist with luggage, and ensure a welcoming atmosphere. Excellent interpersonal and communication skills are essential, and while previous experience is preferred, it is not mandatory. Attractive benefits include a competitive salary, wellness days, and employee discounts. Join us to help create memorable moments for our guests.

Benefits

Salary: £12.49 per hour

30 days holiday including bank holidays

Two free meals per day

Discounted hotel rates

F&B discounts

Access to 40% of pay before payday

Recommend a friend scheme – up to £750

Gym discounts

Free cycling lessons

Discounted prices at hundreds of stores

Free dry cleaning for work uniform

Annual Staff parties and events

Qualifications

• Good command of English and communication skills.
• Previous experience as a Doorperson is preferable but not essential.
• Ability to connect with and assist guests promptly.

Responsibilities

• Greet guests and open doors.
• Assist with luggage and delivery of packages.
• Ensure guest satisfaction by liaising with relevant teams.

Skills

Interpersonal skills

Excellent communication skills

Customer service orientation

Job description

A leading hotel group in London is seeking a Doorperson to provide exceptional service to guests. As the first and last point of contact, the Doorperson will greet guests, assist with luggage, and ensure a welcoming atmosphere. Excellent interpersonal and communication skills are essential, and while previous experience is preferred, it is not mandatory. Attractive benefits include a competitive salary, wellness days, and employee discounts. Join us to help create memorable moments for our guests.