Front Desk Receptionist — Craft Memorable Guest Experiences

PPHE Hotel Group; Greater London; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A premier hotel group in Greater London is seeking a dedicated Receptionist to provide excellent customer service and create memorable experiences for guests. You will be the first and last point of contact, managing guest requests with a helpful attitude. Ideal candidates should possess strong interpersonal skills and prior experience in a customer-facing role. This role offers competitive compensation of £12.65 per hour, including various employee benefits such as discounted hotel rates and generous holiday entitlements.

Benefits

30 days of holiday including bank holidays

Discounted hotel rates

50% off food and beverage

Two free meals per day

Access to pay in advance

Recommend a Friend scheme

Gym discounts

Travel season ticket loans

24/7 Employee Assistance Programme

Qualifications

• Excellent interpersonal skills and the ability to connect with others.
• Ability to manage requests promptly and politely.
• Good command of English and excellent communication skills.
• Previous experience in a customer-facing role or as a Receptionist.

Responsibilities

• Be the first and last person our guests see.
• Create an amazing impression through great service.
• Manage guest requests helpfully and with a caring attitude.

Skills

Interpersonal skills

Communication

Customer service

Job description

A premier hotel group in Greater London is seeking a dedicated Receptionist to provide excellent customer service and create memorable experiences for guests. You will be the first and last point of contact, managing guest requests with a helpful attitude. Ideal candidates should possess strong interpersonal skills and prior experience in a customer-facing role. This role offers competitive compensation of £12.65 per hour, including various employee benefits such as discounted hotel rates and generous holiday entitlements.