Front Desk Guest Experience Host

The Clancy Group; Greater London; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A leading hospitality group in London seeks a passionate Receptionist to create memorable experiences for guests at the reception desk. The role requires a friendly personality, calm demeanor, and a proactive approach in a busy environment. Shift work is essential, and candidates must possess a genuine passion for guest service. This position offers opportunities for career development and various employee benefits, including mental well-being support and financial perks.

Benefits

Wholesome meals on duty

Gym discounts

Interest-Free Loans

Employee Assistance Line

Recognition Awards

Qualifications

• Experience in a guest-facing role is preferred.
• Strong ability to create personalized experiences for guests.
• Willingness to work flexibly on a shift-based schedule.

Responsibilities

• Welcome guests warmly and support their needs throughout their stay.
• Anticipate guest needs and resolve queries effectively.
• Work as part of a Front of House Team on shifts.

Skills

Guest service passion

Calm under pressure

Attention to detail

Friendly personality

Proactive mindset

Tools

Opera

Job description

A leading hospitality group in London seeks a passionate Receptionist to create memorable experiences for guests at the reception desk. The role requires a friendly personality, calm demeanor, and a proactive approach in a busy environment. Shift work is essential, and candidates must possess a genuine passion for guest service. This position offers opportunities for career development and various employee benefits, including mental well-being support and financial perks.