Premium Hotel Concierge – Personalised Guest Service

PPHE Hotel Group; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hotel group in Greater London is seeking a dedicated Concierge to provide exceptional service to guests. You will support the Head Concierge and ensure that all guests receive personalized five-star treatment. The ideal candidate should have excellent interpersonal skills, a strong command of English, and previous experience in a hotel environment. Benefits include a competitive salary, wellness days, free meals, and discounted hotel rates across Europe.

Benefits

Salary of £13.48 per hour

30 days of holiday per year

Two free meals per day

Discounted hotel rates

F&B discounts at restaurants

Access to 40% of pay before payday

£750 recommend a friend scheme

Gym discounts

Free cycling lessons

Discounts at hundreds of stores

Free dry cleaning for uniform

Annual staff parties

Qualifications

• Ability to connect with others and promote a professional image.
• Experience in providing five-star personalized service.
• Previous experience as Concierge in a hotel.

Responsibilities

• Support the Head Concierge and represent the department in their absence.
• Manage requests promptly and politely.
• Arrange concierge services including information on local events.

Skills

Excellent interpersonal skills

Good command of English

Excellent communication skills

Job description

A leading hotel group in Greater London is seeking a dedicated Concierge to provide exceptional service to guests. You will support the Head Concierge and ensure that all guests receive personalized five-star treatment. The ideal candidate should have excellent interpersonal skills, a strong command of English, and previous experience in a hotel environment. Benefits include a competitive salary, wellness days, free meals, and discounted hotel rates across Europe.