Remote Multi-Skilled Consultant: Customer Support

Nationwide Building Society; Manchester; Hybrid; GBP 100,000 - GBP 125,000; Full time

Job summary

A major financial institution is seeking a Specialist Multi Skilled Consultant in Manchester to support members during challenging times, including issues related to financial hardship. This position offers a flexible working environment with opportunities for remote work, alongside competitive pay starting from £25,250. Ideal candidates will bring experience in Financial Services along with strong multitasking and attention to detail. Join a dynamic team where enhancing customer experiences is at the core of our mission.

Benefits

Private medical insurance

Pension scheme

Annual performance-related bonus

Training and development opportunities

Life assurance

Paid volunteering days

Qualifications

• Considerable experience within a Financial Services role.
• Experience of evaluating and interpreting information and data to reach a conclusion.
• Demonstrable attention to detail and accuracy for both numerical and written material.

Responsibilities

• Responsible for undertaking a range of specialist and multi-layered tasks.
• Provide high level of support wherever needed.
• Adapt to changes and learn new processes at pace.

Skills

Financial Services experience

Evaluating information

Multitasking

Attention to detail

Collaboration skills

Adaptability

Job description

A major financial institution is seeking a Specialist Multi Skilled Consultant in Manchester to support members during challenging times, including issues related to financial hardship. This position offers a flexible working environment with opportunities for remote work, alongside competitive pay starting from £25,250. Ideal candidates will bring experience in Financial Services along with strong multitasking and attention to detail. Join a dynamic team where enhancing customer experiences is at the core of our mission.