Parts Advisor

BMW; Wolverhampton; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading automotive company in Wolverhampton seeks a Parts Advisor. The ideal candidate will have experience in the motor industry, strong organizational skills, and a passion for excellent customer service. Responsibilities include managing parts inventory and assisting customers with parts identification and sourcing. The role offers enhanced holiday entitlement, discounted car schemes, and other rewards.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Experience in a similar role within the motor industry.
• Passionate about delivering excellent customer service.

Responsibilities

• Communicate effectively with customers and suppliers.
• Manage parts stock room and maintain stock levels.
• Take responsibility for ordering and selling vehicle parts.

Skills

Communication skills

Customer service experience

IT literacy

Organizational skills

Attention to detail

Job description

Brand BMW Careers | Contract Type: Permanent | Hours: Full-time | Business Area: Other | Salary: Competitive | Number of Vacancies: 1

Sytner Wolverhampton is looking for a Parts Advisor.

Your role

As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.

You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.

Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Your profile

Ideally, you will have experience in a similar role within the motor industry and be IT literate.

High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.

We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.

Rewards

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.