UK Warranty Operations & Claims Specialist (Hybrid)

Msx International; Bracknell; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading automotive service provider in Bracknell is seeking a Warranty Support Specialist to manage live claims and provide pro-active customer support. The role emphasizes strong analytical skills and requires a understanding of warranty operations within the automotive sector. Applicants should have experience within a warranty role and demonstrate outstanding communication abilities. This permanent position offers hybrid working arrangements, along with a comprehensive benefits package, including 25 days of annual leave and a contributory pension plan.

Benefits

25 days annual leave + bank holidays

Contributory pension plan

Life Assurance

Car Salary Exchange Scheme

Qualifications

• Experience working within a Warranty role.
• Understanding of Automotive Aftersales business operations.
• Dealer Franchise or OEM warranty background with demonstrable warranty operations experience.

Responsibilities

• Manage and process live claims for the market.
• Support ongoing improvements in warranty operations.
• Liaise with retailer/dealer personnel at all levels.

Skills

Strong analytical and problem-solving skills

High attention to detail

Outstanding communication skills

PC literate

Ability to work to tight time schedules

Job description

A leading automotive service provider in Bracknell is seeking a Warranty Support Specialist to manage live claims and provide pro-active customer support. The role emphasizes strong analytical skills and requires a understanding of warranty operations within the automotive sector. Applicants should have experience within a warranty role and demonstrate outstanding communication abilities. This permanent position offers hybrid working arrangements, along with a comprehensive benefits package, including 25 days of annual leave and a contributory pension plan.