Automotive Warranty Specialist — End-to-End Claims

Perrys Motor Sales Ltd; Rotherham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent car dealership in Rotherham is seeking a Warranty Administrator to manage the warranty process within the service department. This role requires at least 12 months of warranty administration experience and proficiency with systems like 1link and Kerridge. The successful candidate will ensure documentation accuracy, communicate with technicians and customers, and prepare performance reports. Benefits include training access and a company pension scheme.

Benefits

Access to training programs

Company pension scheme

Employee discount

Qualifications

• At least 12 months’ experience in warranty administration or service administration.
• Proficiency with warranty and dealer management systems.
• Exceptional organisational skills and attention to detail.

Responsibilities

• Coordinate the full warranty process within the service department.
• Manage warranty claims end-to-end, ensuring documentation meets standards.
• Communicate with technicians and customers to resolve claim issues.
• Maintain accurate records of all warranty claims.
• Review claims data to identify trends and improve accuracy.
• Perform audits on warranty documentation.
• Prepare and present warranty performance reports.

Skills

Warranty administration experience

Proficiency with warranty systems

Organisational skills

Attention to detail

Tools

1link

Kerridge

Job description

A prominent car dealership in Rotherham is seeking a Warranty Administrator to manage the warranty process within the service department. This role requires at least 12 months of warranty administration experience and proficiency with systems like 1link and Kerridge. The successful candidate will ensure documentation accuracy, communicate with technicians and customers, and prepare performance reports. Benefits include training access and a company pension scheme.