Hybrid Claims Support Specialist

Qbe Insurance Group; Leeds; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

An international insurance provider is seeking a Claims Customer Advisor in Leeds/Hybrid. The role includes supporting claims handling teams, maintaining accurate records, and ensuring excellent client care. Ideal candidates should possess strong organizational and communication skills and proficiency in Microsoft applications. This position offers extensive benefits including 30 days holiday, flexible working options, and private medical insurance, all aimed at supporting work-life balance.

Benefits

30 days holiday

Flexible working

Private medical insurance

Pension plan with 10% employer contributions

Family friendly policies

Cycle-to-Work scheme

Qualifications

• Strong organisational and analytical skills.
• Effective communication skills, both written and verbal.
• Basic understanding of insurance and reinsurance.

Responsibilities

• Provide support to internal claims handling teams.
• Maintain databases and documentation for new claims.
• Respond to client requests in accordance with service standards.

Skills

Claims Administration

Communication

Critical Thinking

Customer Service

Data Entry

Microsoft Applications

Prioritization

Problem Solving

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

An international insurance provider is seeking a Claims Customer Advisor in Leeds/Hybrid. The role includes supporting claims handling teams, maintaining accurate records, and ensuring excellent client care. Ideal candidates should possess strong organizational and communication skills and proficiency in Microsoft applications. This position offers extensive benefits including 30 days holiday, flexible working options, and private medical insurance, all aimed at supporting work-life balance.