Everyday Banking Support Advisor

Lloyds Bank plc; Chester; Hybrid; GBP 26,000 - GBP 27,000; Full time

Job summary

A leading UK bank located in Chester seeks a Customer Support Advisor to join their team. This full-time role offers a hybrid working pattern and a starting salary of £26,200, with opportunities for progression in skills and pay. The ideal candidate will have a passion for customer service and the ability to support clients with banking inquiries. Flexible working options and generous benefits are provided, including pension contributions and annual bonuses. This position aims to enhance customer experiences and support their journey in banking.

Benefits

Hybrid role with homeworking

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Discounted shopping benefits

22 days' holiday plus bank holidays

Access to gym and wellness initiatives

Qualifications

• A passion for helping people.
• A strong emphasis on great service.
• Ability to navigate banking applications.

Responsibilities

• Support customers navigating the banking app.
• Address complex customer needs.
• Provide outstanding support to all customers.

Skills

Customer service orientation

Strong communication skills

Problem-solving abilities

Job description

A leading UK bank located in Chester seeks a Customer Support Advisor to join their team. This full-time role offers a hybrid working pattern and a starting salary of £26,200, with opportunities for progression in skills and pay. The ideal candidate will have a passion for customer service and the ability to support clients with banking inquiries. Flexible working options and generous benefits are provided, including pension contributions and annual bonuses. This position aims to enhance customer experiences and support their journey in banking.