Remote-Ready Customer Service Advisor

Assurant, Inc.; Remote; GBP 26,000; Full time

Job summary

A leading global insurance company is seeking a Customer Service Advisor in Crewe. This full-time position offers a salary of £25,586.66 per annum plus benefits. You will assist over 8 million customers with mobile device issues after a comprehensive training program. The role includes handling claims and providing solutions while maintaining excellent communication. Post-training, remote work is an option, promoting work-life balance with 21 days of annual leave. Join a diverse team committed to inclusion and community support.

Benefits

21 days of annual leave plus bank holidays

Employee assistance program

Employee referral scheme

Comprehensive training opportunities

Discounts on retail and tech

Qualifications

• Excellent verbal and written communication skills.
• Basic proficiency in computer tasks, including data entry.
• Experience in a customer service environment.

Responsibilities

• Support customers with mobile device issues.
• Guide customers through loss or damage claims.
• Represent major brands in telecoms and finance.

Skills

Excellent verbal skills

Excellent written skills

Listening skills

Basic computer skills

Customer service experience

Job description

A leading global insurance company is seeking a Customer Service Advisor in Crewe. This full-time position offers a salary of £25,586.66 per annum plus benefits. You will assist over 8 million customers with mobile device issues after a comprehensive training program. The role includes handling claims and providing solutions while maintaining excellent communication. Post-training, remote work is an option, promoting work-life balance with 21 days of annual leave. Join a diverse team committed to inclusion and community support.