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Job summary
A resort in Bolton is seeking an entry-level team member for food and beverage service. Key responsibilities include ensuring cleanliness, welcoming guests, presenting menus, and managing guest satisfaction. This full-time role offers a base pay of $10.35/hour plus gratuities, with additional pay during events. The position requires strong customer service skills and attention to detail, with various benefits such as health insurance and meal discounts.
Benefits
Qualifications
- Strong customer service skills are required to provide a pleasant dining experience.
- Ability to handle cash and complete transactions accurately.
- Knowledge of wine presentation and service techniques.
Responsibilities
- Ensure cleanliness of tables and menus.
- Welcome and seat guests promptly.
- Present the menu and inform guests of specials.
- Manage food delivery timings and guest satisfaction.
- Complete opening and closing side work.
Skills
1 week ago Be among the first 25 applicants.
This is the pay range provided by The Sagamore Resort. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$10.35/hr - $10.35/hr
Summary: We are seeking team members who can create an excellent food and beverage experience to patrons in our restaurants and events through prompt, professional, and detail oriented service. This includes understanding our menus, specials, and establishments, and being able to explain and entertain diners with this information. Our resort has multiple dining outlets, and events and our servers may be asked to work at different locations within our property, based on staffing needs.
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- 20% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
Compensation: $10.35 an hour + gratuities, rate when serving during an event is $23 per hour
- Complete opening side work as assigned
- Ensure table cleanliness, menu cleanliness, etc.
- Attend pre-meal meeting on time, and in full uniform
- Ensure proper menu, product and resort knowledge
- Greeting and seating guest
- Delivery of Menu
- Proper cash handling skills
- Verbal presentation of menu to guest
- Inform guest of specials
- Knowledge of wine presentation
- Exhibits proper selling techniques
- POS (Point of Sale) skills
- Time and coordinate food delivery
- Validate guest satisfaction and anticipate guest needs through observation during the experience
- Clearing of food and beverage items, even when Busser is on duty (Pre-bus!)
- Ensure accuracy of guest check and apply any necessary discounts, etc.
- Re-set tables promptly and be prepared for your next guests
- Handle guest concerns and issues and bring to the attention of manager immediately
- Complete closing side work and end of shift paperwork
- Attend trainings and meetings as required
- Other duties as assigned
The company also conducts post-offer employment verification, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
- Entry level
- Full-time
- Management and Manufacturing
- Hospitality
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.