Restaurant Team Member (New Queensway Restaurant!)

Pasta Evangelists Ltd; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fresh pasta restaurant in London seeks a Restaurant Team Member to create exceptional dining experiences. You will engage warmly with customers, assist with menu choices, and ensure a vibrant dining atmosphere. Ideal candidates have a passion for Italian cuisine and previous customer service experience is a plus. Flexible working hours available, including evenings and weekends.

Benefits

Competitive salary

28 days holiday including bank holidays

Complementary staff food & drinks while on shift

Qualifications

• Experience in customer service or food service is a plus.
• Enthusiasm for learning about the menu.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Welcome customers with warmth and enthusiasm.
• Help customers with menu exploration and recommendations.
• Ensure a smooth and enjoyable experience for guests.

Skills

Customer service experience

Passion for Italian cuisine

Excellent communication skills

Ability to multitask

Positive attitude

Teamwork

Job description

Restaurant Team Member (New Queensway Restaurant!)

Department: Restaurants

Employment Type: Full Time

Location: Queensway - Restaurant

Reporting To: Shift Supervisor

Compensation: £12.50 / hour

Description

Full-time & Part-time roles available

We are looking for a passionate Team Member who can help us to create exceptional dining experiences at our new Queensway fresh pasta store and restaurant. We won’t just be cooking and serving our customers the freshest pasta in town (although that’s a big part of it!), but opening doors to one of the coolest locations in town.

Picture this: we’ll have chefs making fresh pasta in the window of the store to entice the good people of Queensway in. There’ll be the hippest Italian funk and jazz on stereo, the smell of ragù in the air, fresh pasta making classes in-store, and much more.

As a Team Member, your role is all about creating delightful moments for our customers. We want to hear from candidates who ooze passion, are confident, charming & wear an easy smile with customers, and who want to be part of our exceptional new fresh pasta concept coming to Queensway. If that sounds like you, we wanted to hear from you yesterday. So, as our Roman ancestors might have said, carpe diem. Show us your soul.

Opening hours: Monday to Thursday, 11am to 11:30pm. Friday: 11:00am to 12:00am. Sunday: 11:00am to 10:30pm.

What you'll do at Pasta Evangelists:

• Welcome each customer with genuine warmth and enthusiasm.
• Help customers explore our menu, offering personalised recommendations and answering any questions with passion.
• Handle orders swiftly and accurately, ensuring a smooth and enjoyable experience for every guest.
• Create a positive dining atmosphere by being attentive and proactive in meeting customers' needs.
• Be part of the magic in the kitchen, preparing pasta dishes that look as good as they taste.
• Follow our treasured recipes and techniques to ensure every dish meets our high standards.
• Keep your workspace clean, organised, and buzzing with energy.
• Keep an eye on our ingredient supplies and let the shift manager know if we’re running low on anything essential.
• Make sure the dining area is always inviting and immaculate.
• Regularly clean and sanitise tables, chairs, and other surfaces to ensure a safe environment.
• Follow all health and safety guidelines to keep both customers and colleagues safe.
• Pitch in with cleaning tasks when needed.
• Work closely with your teammates to ensure everything runs smoothly.
• Take part in team meetings and training sessions, bringing your ideas and enthusiasm.
• Support your colleagues, especially during busy times, and be willing to take on additional tasks as required.

Who you are:

• Experience in customer service or food service is a plus, but a passion for Italian cuisine is what truly matters.
• Enthusiasm for learning about our menu and sharing that knowledge with customers.
• Excellent communication and people skills.
• Ability to thrive in a fast-paced environment and juggle multiple tasks with grace.
• A positive attitude, reliability, and a strong sense of teamwork.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but it’s your zest for life that we are looking for.
• … If you dream in pasta shapes, you're in the right place.

What we can offer:

• Competitive salary to attract the best talent
• Join a dynamic, fast-moving & diverse team
• Join a growing business with growing opportunities
• 28 days holiday (inclusive of bank holidays)
• Complementary staff food & drinks while on shift

Who we are:

HGL Pasta are the newest Franchise partner of Pasta Evangelists who will be operating Pasta Evangelists restaurants in West and Central London. We're excited about the future as we work on bold plans to grow over the next few years — and that means fantastic opportunities for you to build a rewarding career with us. We're on the lookout for passionate, driven people who are ready to help shape the next chapter of our journey.