Service Technician jobs in United Kingdom

We are looking for a Field Service Engineer to report into our Stirling depot. This role will be covering North East Scotland.

The focus of this role is to ensure we deliver a first class service to both internal & external customers. You will actively seek revenue opportunities and discuss these with customers, Customer Support Representatives and your Line Manager.

• Service and repair Volvo construction equipment or miscellaneous equipment
• Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer
• Carry out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions
• Work in line with quotations and time guides, highlighting to management where additional work may be required
• Ensure software updates are installed as new versions are released
• Complete tablet inputs, electronic reports and timesheets in real time, providing comprehensive details of the work undertaken
• Order parts for your work as necessary and return parts in a clean condition and at the time of job completion
• Able to work overtime as and when required and to honour reasonable call out requests
• Attend any relevant product or systems training courses

• A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G)
• Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics
• Advanced diagnostic and troubleshooting skills and comprehensive understanding of hydraulics, electrics and EATS
• Ability to communicate efficiently with colleagues, management and customers
• Work with a cost conscious mindset to ensure maximum profitability
• Ability to problem solve and high level of diagnostic skills
• Confident using computer systems and Outlook
• High levels of attention to detail
• Conscientious in all aspects of the job
• Highly responsible, reliable, honest and trustworthy
• Ability to understand technical literature/systems
• Located within 20 miles of Aberdeen

• Experience of Welding and Fabrication

• What's in it for you?

• Alongside a competitive salary we offer a host of fantastic benefits

• Health Cash Plan - Claim money back on prescriptions (including HRT), glasses, dentist appointments, physio and more. We cover your basic plan, with the option to upgrade
• Free Physio Access - Speak to a physio by phone or video
• 24/7 GP Service - Private GP access anytime
• That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits

• Enhanced Sick Pay - Extra support when you're unwell, meaning you can rest a little easier while you recover
• Family Leave - Enhanced maternity, paternity and adoption leave
• IVF Support - Paid time off for treatment and appointments
• Retirement Support - Enjoy bonuses and phasedown days when it's time to retire

• Pension - We match your contributions up to 5%
• Car Leasing - Salary sacrifice schemes through Tusker or Octopus
• Cycle to Work - Save on a new bike and accessories
• Discounts Platform - Save on groceries, holidays, shopping and more

• You'll also have access to a range of team-focused benefits, including a refer-a-friend bonus, long service awards starting at three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards.

• Associate

• Full-time

• Other
• Industries: IT Services and IT Consulting