2,402

Service Delivery jobs in United Kingdom

Senior IT Support & Service Delivery Lead

EDF Trading Ltd

Greater London
On-site
GBP 60,000 - 80,000
13 days ago
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Family & Parenting Specialist for Justice-Involved Families

Action Together

Rochdale
On-site
GBP 80,000 - 100,000
13 days ago

Multi-Site School Catering Operations Manager

Aspens Services Ltd.

Greater London
On-site
GBP 50,000 - 70,000
13 days ago

London AV Support Coordinator - Guest Services & Ops

Compass Group

Greater London
On-site
GBP 60,000 - 80,000
13 days ago

Graduate, Customer Operations & Service Leadership

Darogan Limited

Cardiff
On-site
GBP 40,000 - 60,000
13 days ago
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Operations Graduate: Shape Timetables & Lead Change

Women in Rail

Cardiff
On-site
GBP 27,000 - 28,000
13 days ago

Senior Early Years Leader – Child Development & Therapy

NHS

Exeter
On-site
GBP 31,000 - 38,000
13 days ago

Senior Events Team Lead: Global Brand Experiences

Firstagency

Greater London
On-site
GBP 80,000 - 100,000
13 days ago
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Rail Projects Manager - Civils & Coordination

Speedy Hire Plc.

Doncaster
On-site
GBP 42,000 - 55,000
13 days ago

Trainee Conservation Adjuster - Private Clients and Estates

McLarens Group

Greater London
Hybrid
GBP 10,000 - 40,000
13 days ago

Senior Energy Billing Analyst — Hybrid Role with Impact

yorkshirewater.com

Leeds
Hybrid
GBP 42,000 - 53,000
13 days ago

Aviation Team Leader

Prospections (International) Limited

Greater London
Hybrid
GBP 70,000 - 90,000
13 days ago

Customer Collaboration Lead - Supply Performance (London)

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited

Greater London
On-site
GBP 80,000 - 100,000
13 days ago

Oil Options & Light Ends Broker — Market Lead

TP ICAP Group

Greater London
On-site
GBP 50,000 - 70,000
13 days ago

Hybrid Cloud Operations Manager – EMEA Lead

Mesh-AI Limited

Southampton
Hybrid
GBP 65,000 - 85,000
13 days ago

Senior Sales Specialist – Civils Materials (Avonmouth)

STARK Group

Bristol
On-site
GBP 80,000 - 100,000
14 days ago

Electrical Shift Technician - Data Centre Operations

Jones Lang LaSalle Incorporated

Greater London
On-site
GBP 45,000 - 60,000
14 days ago

Bank Registered Nurse - Flexible Hours & Professional Growth

Scienceabode

United Kingdom
Hybrid
GBP 60,000 - 80,000
14 days ago

Head of Strategic Accounts

Northampton Business Directory

Northampton
Hybrid
GBP 125,000 - 150,000
14 days ago

Studio Illustrator - 6695

Cambridge University Press Ltd.

Whittlesford
On-site
GBP 29,000 - 39,000
14 days ago

National Leader Wales — Build Church Partnerships

Christians Against Poverty (CAP)

Wales
On-site
GBP 40,000 - 50,000
14 days ago

Care Assistant (Days)

Aurem Care

Badger's Mount
On-site
GBP 40,000 - 60,000
14 days ago

Nuclear Services Team Leader: Lead Safety & Delivery

We Served

England
On-site
GBP 60,000 - 80,000
14 days ago

Senior AML & Customer Ops Lead (Hybrid, Belfast)

Bank of Ireland

Northern Ireland
Hybrid
GBP 30,000 - 40,000
14 days ago

Accountant, Semi-Senior to Manager

Northampton Business Directory

Northampton
Hybrid
GBP 40,000 - 60,000
14 days ago

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Senior IT Support & Service Delivery Lead
EDF Trading Ltd
Greater London
On-site
GBP 60,000 - 80,000
Full time
13 days ago

Job summary

A leading trading firm in Greater London is seeking a Technical Lead to oversee project delivery in fast-paced IT environments. The ideal candidate possesses extensive experience leading technical projects while ensuring customer satisfaction. Responsibilities include managing support teams, driving process improvements, and mentoring junior staff. This dynamic role requires strong communication and problem-solving skills while focused on enhancing the user experience through advanced IT practices and the application of ITIL frameworks.

Benefits

Access to technical and personal development courses
Dynamic and challenging working environment

Qualifications

  • Considerable experience in a senior IT support role within a demanding environment.
  • Proven success in leading technical projects under tight deadlines.
  • Strong troubleshooting skills for advanced technical issues.

Responsibilities

  • Lead technical delivery of IT projects, ensuring high-quality outcomes.
  • Oversee in-person support, acting as a backup for L2 tasks and ensuring efficient completion.
  • Drive improvements to Service Desk tools and processes based on user feedback.

Skills

Technical project leadership
Customer satisfaction focus
Problem-solving ability
Interpersonal skills
Organizational skills
Communication skills

Education

Relevant IT certifications (e.g., ITIL Foundation, Endpoint Administrator)

Tools

Microsoft Intune
SCCM
Active Directory
Windows 10/11
ServiceNow
Job description
A leading trading firm in Greater London is seeking a Technical Lead to oversee project delivery in fast-paced IT environments. The ideal candidate possesses extensive experience leading technical projects while ensuring customer satisfaction. Responsibilities include managing support teams, driving process improvements, and mentoring junior staff. This dynamic role requires strong communication and problem-solving skills while focused on enhancing the user experience through advanced IT practices and the application of ITIL frameworks.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.