Senior AML & Customer Ops Lead (Hybrid, Belfast)

Bank of Ireland; Northern Ireland; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading banking institution in Northern Ireland seeks a team member for a role involving Customer Due Diligence and Anti Money Laundering activities. This position emphasizes collaboration and continuous improvement, aiming to enhance customer relationships and service delivery. Applicants should have a background in compliance within financial services, excellent analytical skills, and a strong focus on customer satisfaction. The role offers hybrid work conditions and supportive policies for work-life balance.

Benefits

24 days annual leave

Excellent pension contributions

Paid leave for family-related matters

Qualifications

• No minimum educational requirements for this role.
• Experience with enhanced AML risks and business account opening requirements.
• Ability to provide constructive feedback and deal with account opening requirements.

Responsibilities

• Ensure Customer Due Diligence requirements are met for non-personal customers.
• Review and interpret customer data, ensuring proactive case management.
• Support unit manager in delivering effective teamwork and process improvements.

Skills

Compliance background in financial services

Customer focus

Analytical skills

Attention to detail

Coaching and mentoring

Job description

A leading banking institution in Northern Ireland seeks a team member for a role involving Customer Due Diligence and Anti Money Laundering activities. This position emphasizes collaboration and continuous improvement, aiming to enhance customer relationships and service delivery. Applicants should have a background in compliance within financial services, excellent analytical skills, and a strong focus on customer satisfaction. The role offers hybrid work conditions and supportive policies for work-life balance.