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Reception Team Member
Job summary
A hospitality brand in York is seeking a Reception Team Member to enhance guest experiences. This entry-level, full-time position involves welcoming guests, showcasing excellent communication skills, and ensuring a positive atmosphere. Full training will be provided, making it ideal for new talent in the hospitality industry.
Benefits
Qualifications
- Previous experience in a similar property is helpful but not essential.
- Full training will be provided.
- Positive attitude and respect for colleagues and guests.
Responsibilities
- Embrace your role with joy and enthusiasm.
- Make a great first impression with guests.
- Show attention to detail and outstanding organisational skills.
- Create fans by exceeding expectations.
- Contribute to a positive workplace.
Skills
Tools
1 day ago Be among the first 25 applicants
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.
We’re now hiring a Reception Team Member to help shape the Staycity guest journey.
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme- to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
- Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
- Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
- Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
- Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests
Join us and be part of the journey.
- Entry level
- Full-time
- Administrative
- Hospitality
Referrals increase your chances of interviewing at Staycity Group by 2x
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.