Quality Assurance jobs in United Kingdom

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant.

We’re looking for an experienced Repairs Supervisor to lead a team of trade operatives. You’ll be responsible for day‑to‑day supervision, performance management, and service quality, ensuring works are completed safely, efficiently, and to Axis’s high standards.

This is a hands‑on leadership role, ideal for someone with strong trade knowledge, excellent organisational skills, and the ability to motivate and guide a mobile workforce delivering first‑time fixes and great resident experiences.

• Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance.
• Ensure jobs are completed on time, to specification, and within budget.
• Manage productivity, performance, and quality through regular monitoring and site visits.
• Review completed works, coding accuracy, and justification for variations.
• Liaise with planners, administrators, and client teams to maintain smooth workflow and accurate reporting.
• Ensure all works comply with Health & Safety, quality, and regulatory standards.
• Deliver toolbox talks, risk assessments, and site inspections, promoting a culture of safety and continuous improvement.
• Support with resource planning and coordination of out‑of‑hours service where required.
• Build strong working relationships with residents, clients and colleagues, maintaining professionalism at all times.
• Mentor apprentices and develop team capability in line with Axis standards.

The Repairs Supervisor will have:

• Proven experience as a Repairs Supervisor or Senior Operative in social housing or property maintenance.
• Excellent technical knowledge across multiple trades.
• Understanding of Health & Safety, RAMS, and compliance processes.
• Experience managing teams and monitoring performance metrics.
• Strong communication and organisational skills.
• IT proficiency (Microsoft Office, mobile work management systems).
• CSCS card and supervisory safety training (SSSTS / SMSTS and/or IOSH Managing Safely preferred).
• Full UK driving licence

• £45,000 + benefits including:
• Company van and fuel card for work purposes
• 25 days’ annual leave + bank holidays
• Up to £2,000 colleague referral fee
• An opportunity for OOH work
• Long‑service awards at key milestones
• Perkbox – discounts on coffee, cinema, travel and wellbeing
• 1 paid volunteer day each year
• Ongoing training, support and progression, Axis promotes from within

Many faces, One Axis. We’re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed.

If you’re a motivated property services professional who takes pride in leading great teams, delivering quality work, and making a real difference for residents, we’d love to hear from you.