1,526

Project Management Officer jobs in United Kingdom

Pensions Customer Service Leader (Hybrid)

SS&C

Birmingham
Hybrid
GBP 35,000 - 45,000
30+ days ago
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Culture & Experience Training Lead (EMEA)

Cbrekorea

City of London
On-site
GBP 40,000 - 60,000
30+ days ago

Product Manager – Subscriptions for Wellness Ecommerce

Thehealthylivingstore

City of London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Operations Planning Analyst United Kingdom

Mesh-AI Limited

City of London
Hybrid
GBP 40,000 - 60,000
30+ days ago

Agricultural Engineer

Lloyd Ltd Carlisle

Dumfries
On-site
GBP 80,000 - 100,000
30+ days ago
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Business Operations Manager

PayPal, Inc.

City of London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Systems Architect Consultant

PA Consulting Group

Bristol
Hybrid
GBP 60,000 - 80,000
30+ days ago

Volunteer Committee Member

Nelson Trust

Stroud
On-site
GBP 10,000 - 40,000
30+ days ago
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Infrastructure & Technology Application Developer - DevOps Professional Multiple Cities

International Business Machines Corporation

Cheltenham
On-site
GBP 55,000 - 75,000
30+ days ago

Commerce Activation Lead – Retail Media Growth

WPP Media Limited

City of London
Hybrid
GBP 45,000 - 65,000
30+ days ago

Electrical Site Leader | Safe Delivery & Career Growth

Quartzelec Limited

Hamilton
On-site
GBP 40,000 - 60,000
30+ days ago

Account Executive (SME Sales)

Payaca Ltd.

Bristol
Hybrid
GBP 35,000 - 45,000
30+ days ago

Freelance Assessor – Content Creator for End-Point Assessment

Ding

United Kingdom
Remote
GBP 60,000 - 80,000
30+ days ago

Consultant / Specialist in Clinical Genetics

European Society of Human Genetics

Bristol
On-site
GBP 100,000 - 125,000
30+ days ago

EMEA Key Account Leader, HVAC Growth & Solutions

SPX Corporation

Worcester
On-site
GBP 55,000 - 75,000
30+ days ago

Senior Program Officer, Digital Financial Services Supervision

Bill & Melinda Gates Foundation

City of London
On-site
GBP 100,000 - 125,000
30+ days ago

Events Executive (6-Month FTC)

LGBT Great

City of London
Hybrid
GBP 40,000 - 55,000
30+ days ago

Martech & Activation Lead

currysplc.com

City of London
Hybrid
GBP 70,000 - 90,000
30+ days ago

Senior E-Commerce Manager - Luxury Skincare & Beauty Tech

Harpar Grace International

Andover
On-site
GBP 50,000 - 70,000
30+ days ago

Global Payroll Activation Lead for Client Success

Vistra

United Kingdom
On-site
GBP 60,000 - 80,000
30+ days ago

Holiday Club Play Leader

LMP Group

Lye Green
On-site
GBP 40,000 - 60,000
30+ days ago

Bid Writer

Acolad Group

City of London
On-site
GBP 30,000 - 45,000
30+ days ago

Mandarin-speaking Community Manager

Paysend Group Ltd.

United Kingdom
Remote
GBP 40,000 - 60,000
30+ days ago

Lifecycle Marketing Manager: Loyalty & Partnerships

Log my Care

City of London
On-site
GBP 50,000 - 60,000
30+ days ago

Ward Manager Private

Priory Group

Chelmsford
On-site
GBP 42,000 - 50,000
30+ days ago

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Similar jobs:

Project Manger jobsFacilities Management jobsManagement Accountant jobsEvent Management jobsManagement Assistant jobsManagement And Operations jobsProject Support jobsChange Management jobsChange Management Manager jobsHr Officer jobs
Pensions Customer Service Leader (Hybrid)
SS&C
Birmingham
Hybrid
GBP 35,000 - 45,000
Full time
30+ days ago

Job summary

A leading financial services company is seeking a Customer Service Manager - Pensions in Birmingham. This hybrid role involves leading a team to deliver exceptional customer service, ensuring compliance with regulatory frameworks while driving team engagement and performance. Ideal candidates will have strong leadership skills and experience in Financial Services. Flexible work arrangements and various employee perks are offered.

Benefits

Hybrid Work Model
Professional Development Reimbursement
Medical, Dental, Vision
Paid Holidays
Discounts on fitness clubs and travel

Qualifications

  • Lead a team to improve quality and quantity of customer outcomes.
  • Ensure compliance with the Vulnerable Customer framework.
  • Drive execution of the Quality Framework.

Responsibilities

  • Motivate teams to deliver agreed KPI’s and service levels.
  • Conduct regular 1-2-1s for colleague development.
  • Manage conduct and capability performance reviews.

Skills

Strong people and leadership skills
Knowledge of current legislation and compliance
Demonstrable experience in managing teams
Ability to work on own initiative
Financial Services experience

Education

CF1 / FPC1, FA1 or equivalent
CII Certificate in Financial Administration

Tools

Knowledge of ACD
Proven call centre experience
Job description
A leading financial services company is seeking a Customer Service Manager - Pensions in Birmingham. This hybrid role involves leading a team to deliver exceptional customer service, ensuring compliance with regulatory frameworks while driving team engagement and performance. Ideal candidates will have strong leadership skills and experience in Financial Services. Flexible work arrangements and various employee perks are offered.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.