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Hybrid Service Delivery Coordinator - Education Tech
Job summary
A leading education technology company based in Manchester seeks a Service Delivery Coordinator to ensure client success through effective platform support. The position offers hybrid work options, competitive salaries ranging from £26,730 to £30,555, and extensive benefits including private medical insurance and generous annual leave. Ideal candidates will have strong customer focus, excellent communication skills, and a proactive approach to learning and process improvement.
Benefits
Qualifications
- Experience in a client-facing role is beneficial.
- Proficiency in managing user accounts and resolving technical issues.
- Ability to analyze customer data and trends.
Responsibilities
- Support onboarding and site configuration for clients.
- Manage user accounts and create user guides.
- Investigate and resolve support tickets promptly.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.