Jobs in Wigan, United Kingdom
Remote UK Channel Sales Leader: Growth & Partnerships
YSI Incorporated
Head of R&D & NPD — Sustainable Personal Care Innovator (Remote)
Scienceabode
Head of R&D, NPD & Innovation CV-Library Head of R&D, NPD & Innovation
Scienceabode
Discover more opportunities than anywhere else. Find more jobs nowArtistic Director — Disability Arts Leadership (Remote, Part‑Time)
Culture In Our City
Senior AML Investigator — Remote UK, Lead Investigations
Applied Intuition Inc.
Connect with headhunters to apply for similar jobsSenior Financial Crime Investigator, Anti Money Laundering (AML) Cardiff, London or Remote (UK)
Applied Intuition Inc.
Remote Payroll Specialist – Education Sector
Parkwayholdings
Payroll Administrator - Remote Based
Parkwayholdings
Lettings Partner: Build Your Flexible, High-Earning Business
Thelettingexperts
Valuation Surveyor (Residential & Commercial) – Home-Based
TPL Talent Solutions
Commercial & Residential Valuation Surveyors
TPL Talent Solutions
Remote UK Customer Success Manager — Onboarding & Growth
School Result
Fractional Head of AI & Transformation Leader
Head of AI
Impactful IT Service Desk Engineer
Job summary
A healthcare provider in Cheltenham is seeking a Service Desk Engineer who will be the first point of contact for IT support. This role involves managing IT tickets and ensuring that every interaction is professional, while maintaining high service standards. Candidates should have two years of experience in a busy Service Desk environment, a strong understanding of incident management, and familiarity with technologies including Active Directory and Microsoft 365. This is a fantastic opportunity for growth in a collaborative team.
Qualifications
- Minimum of two years in a fast-paced Service Desk environment handling 350-400 tickets weekly.
- Strong grasp of incident and problem management for smooth resolutions.
- Experience with Active Directory, Microsoft 365, and Windows 10/11.
Responsibilities
- Serve as the first point of contact for IT support across the organization.
- Take full ownership of tickets ensuring professional handling.
- Maintain smooth operation of systems while meeting service standards.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.