Jobs in Leeds, United Kingdom

Join to apply for the Senior IT Business Analyst role at QBE Europe.

QBE Europe is looking for a Senior IT Business Analyst to join a well‑established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of utmost importance and will be key to the next phases of our growth.

• Put the Customer at the centre of the role with intimate understanding and anticipation of customer needs.
• Anticipate future challenges and opportunities to deliver long‑term value.
• Analyse and challenge business problems, opportunities and needs to drive out what’s really needed.
• Understand the business and technology vision and strategy to prioritise and align key outcomes.
• Collaborate with stakeholders, product owners, developers, testers, scrum masters, solution architects and project managers to assist in the delivery of value.
• Plan and approach analysis activities with clearly defined purposes and outcomes.
• Lead and deliver analysis activities, including breaking down complex business problems into manageable components (e.g., epics, user stories, business requirements), defining and documenting functional and non‑functional requirements, developing process maps and target operating models, data analysis and definition, supporting validation of solutions against acceptance criteria through test planning, execution and coordination.
• Partner with architects or development teams to produce appropriate design specifications.
• Continuously review and assess solution delivery to ensure it meets business requirements.
• Embrace, challenge and evolve standards and practices around ways of working.
• Drive continuous improvement within scrum or project teams through active participation in all ceremonies and meetings, embracing psychological safety to speak up.
• Balance and prioritise workload, escalating conflicting demands where necessary.
• Contribute to risk management through raising, reviewing, monitoring and supporting mitigation.

• Proven experience as a senior business analyst or in a similar strategic role.
• Strong ability to support stakeholders through change initiatives.
• Insurance industry experience with a deep understanding of its challenges and opportunities.
• Excellent communication skills and a collaborative mindset.
• Strong proactive problem‑solving ability.
• Empathetic approach to understanding and addressing customer needs.
• Comfortable working in fast‑paced, evolving environments with a capacity for managing ambiguity.
• Capable of fostering a culture of learning and applying new insights.
• Knowledgeable about the challenges of heterogeneous technologies and mainstream IT architectures.
• Expertise in defining business analysis approaches for complex programs and projects.
• Able to maintain impartiality and provide balanced perspectives.
• Proactive in identifying potential issues and taking preventative or corrective action.
• Self‑driven, with a strong sense of urgency and focus on delivering results.
• Experience mentoring, coaching and developing members of an analysis team.
• Experience working in Agile or DevOps environments.
• A relevant professional qualification is highly desirable.

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.