Jobs in Hertford, United Kingdom

Introduction

Do you have proven experience implementing or supporting Patient Safety Incident Response Framework (PSIRF) with demonstratable experience in conducting or overseeing patient safety investigations?

As the Patient Safety Manager, you will work in the support of the Group Quality Assurance Director, with the patient safety team to ensure effective working between regional patient safety, and the corporate patient safety functions, ensuring compliance with Elysium PSIRF Policy while supporting a culture of learning and continuous improvement.

You will oversee patient safety investigations, in line with PSIRF, providing support, guidance and training to investigating officers. Ensuring robust investigation of incidents, statutory compliance and effective governance reporting. Acting as a conduit between internal teams and external stakeholders, the position ensures compassionate engagement, strengthens system resilience, and promotes best practice in patient safety, risk management, and quality assurance.

You will also be required to deputise for the Group Quality Assurance Director.

Advert close date: 9th January 2026

Interview date: 22nd January 2026

This is a remote‑based role with regular travel to our services across the UK

• Support the daily management of patient safety processes and effectively manage the investigation of patient safety incidents across Elysium in line with the patient safety policy and PSIRF.
• Raise risk concerns to Group Quality Assurance Director and the Patient Safety Team.
• Ensure that the mortality tracking process is kept up to date.
• Work with the legal team to support the process of mortality review and other legal matters, as required.

• Oversee thorough investigations into patient safety incidents using PSIRF.
• Using SEIPs model, provide support to those undertaking patient safety investigation.
• Thoroughly review responses to patient safety incidents, suggest adjustments to plans or strategies, and request further evidence as necessary.
• Analyse and review escalated Patient Safety Events via P1 and P2 reports at weekly meetings, including assessing appropriate learning responses.
• Critically evaluate and analyse complex, diverse, and sometimes contradictory evidence from a wide range of sources.
• Review Patient Safety trend information in collaboration with the Patient Safety Team.
• Obtain specialist advice when required from the Patient Safety Team.

• Support services to implement and deliver PSIRF and collaborate with relevant services and clinical networks to embed learning from patient safety events.
• Support the delivery of PSIRF‑related training.
• Provide expert advice to all staff on matters relating to PSIRF.
• Review and consider learning from external sources such as National enquiries and organisations like HSSIB, identifying where learning applies to Elysium services.
• When required, chair and facilitate PSIRF Quality Summits.

• Have oversight and provide support to investigators, review final reports, and support quality checking prior to circulation.
• Support the patient safety team with collation of information for reports required internally and externally.
• Provide and receive complex, sensitive, and contentious information and present as appropriate to the patient safety meeting.
• Ensure compliance with all statutory reporting (including Duty of Candour).
• Contribute to regular reports from the Patient Safety Workstream to Clinical Corporate Governance, the Elysium Management Board, Risk Committee, and Ramsay Healthcare.
• Support the development and timely delivery of all Elysium board reports relating to Patient Safety and Mortality.

• Exercise strong practice leadership consistent with organisational values.
• Share best practice and positively influence colleagues at all levels.
• Encourage reflective practice and foster a culture of continuous improvement.
• Establish a culture of teamwork and cooperation within the patient safety domain.
• Identify and encourage potential in team members.
• To undertake supervision, to actively support and encourage team members.

• Proven experience in implementing or supporting Patient Safety Incident Response Framework (PSIRF) or related patient safety, risk, or governance frameworks
• Demonstrable experience in conducting or overseeing patient safety investigations
• Experience in engaging with service users, carers, or staff to support learning and improvement following patient safety events
• Experience coordinating multidisciplinary teams in quality, safety, or risk management initiatives
• Experience in analysis of patient safety data, trends, and the development of improvement action plans
• Experience with NHS or independent sector mental health, learning disability or hospital environments
• Experience in delivering training or facilitating workshops on patient safety, incident management, or governance topics (D)
• Relevant degree or professional qualification and/or substantial equivalent experience in a healthcare or related setting
• Evidence of continued professional development in patient safety, risk management, governance, or quality improvement
• Training in investigation methodologies and/or significant experience in leading incident investigations

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £60,000 - £65,000
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely‑Vate; Your one‑stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work‑life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future

Elysium Healthcare has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities – Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.