Onsite IT Support Engineer — East Midlands

RPS; Remote; GBP 30,000 - 40,000; Full time

Job summary

A global engineering firm is seeking an IT Support Engineer for onsite support in Newark on Trent or Mansfield. The role involves providing technical assistance across multiple offices, managing IT systems, and contributing to project initiatives. Ideal candidates will possess excellent communication skills, attention to detail, and experience in IT support. This is a great opportunity for early-career professionals looking for standalone responsibility and career growth within a collaborative team environment.

Benefits

Comprehensive and market-competitive benefits

Flexibility towards work/life balance

Learning and development opportunities

Qualifications

• Clear, concise, and friendly manner essential for 1st line support.
• Good attention to detail in identifying potential system issues.
• Experience in IT support or service desk role required.
• Full driving license required.

Responsibilities

• Provide onsite support to designated offices.
• Diagnose and fix hardware, software, and network problems.
• Manage and deliver site-related projects and initiatives.
• Actively contribute to problem management and knowledge transfer.

Skills

Communication skills

Attention to detail

Customer service skills

Independent and teamwork abilities

Ability to work under pressure

Tools

Windows operating systems

Team Viewer

SCCM

Active Directory

ITSM Ticket Management Tools

Job description

A global engineering firm is seeking an IT Support Engineer for onsite support in Newark on Trent or Mansfield. The role involves providing technical assistance across multiple offices, managing IT systems, and contributing to project initiatives. Ideal candidates will possess excellent communication skills, attention to detail, and experience in IT support. This is a great opportunity for early-career professionals looking for standalone responsibility and career growth within a collaborative team environment.