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Head Of Operation jobs in United Kingdom

Operations Lead - ProExec

Lockton Companies LLP

City of London
On-site
GBP 60,000 - 80,000
30+ days ago
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County Operations Lead

Sja's West

Kidlington
On-site
GBP 60,000 - 80,000
30+ days ago

Day-Shift Repro Operations Lead

Peter Scott Printers

Burnley
On-site
GBP 30,000 - 45,000
30+ days ago

LEV Operations Lead — Manage Teams, Vehicle & Pension

Computer Consultants & Merchants Inc

Leeds
On-site
GBP 50,000 - 65,000
30+ days ago

Operations Leader: Propel Growth & Service Excellence

Diana B. Beauty

Leicester
On-site
GBP 40,000 - 60,000
30+ days ago
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Translation Quality & MT Operations Lead

Methodfi

City of London
On-site
GBP 50,000 - 70,000
30+ days ago

Pilotage Operations Lead: River & Sea Navigation

pla

City of London
On-site
GBP 150,000 - 200,000
30+ days ago

Senior Proxy Voting Operations Lead for Global Impact (Hybrid)

Dubizzle Limited

Manchester
Hybrid
GBP 30,000 - 45,000
30+ days ago
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Operations Lead - Scale a Remote AI Creator Platform

Methodfi

City of London
Hybrid
GBP 50,000 - 70,000
30+ days ago

Global Marketplace Operations Leader

Diana B. Beauty

Leicester
On-site
GBP 70,000 - 90,000
30+ days ago

Operations Leader - Auto & Secured Lending (AI/Automation)

Lendable Ltd

City of London
On-site
GBP 70,000 - 90,000
30+ days ago

F&B Complex Operations Lead

Parkdean Resorts UK Limited

Tendring
On-site
GBP 25,000 - 35,000
30+ days ago

Operations Lead: M&E Installation & Project Delivery

Nuvia Group

Abingdon
On-site
GBP 60,000 - 80,000
30+ days ago

Operations Lead - UK Remote

Atarim WP FeedBack Limited

United Kingdom
Remote
GBP 60,000 - 80,000
30+ days ago

County Operations Lead

Sja's West

Chester
On-site
GBP 25,000 - 35,000
30+ days ago

Head of Operations

Premier Christian Communications Ltd

Greater London
On-site
GBP 38,000 - 44,000
10 days ago

Chef Manager - Gwynedd NEW Dine Contract Catering Posted today 31,965 per year Gwynedd Operations

Compass Group

Wales
On-site
GBP 32,000
10 days ago

Head of Country Operations (Director) - Clinical Operations

MSD

Greater London
Hybrid
GBP 125,000 - 150,000
11 days ago

Operations Lead – Brand Experiences ITV Careers

Deaf Unity

Greater London
Hybrid
GBP 45,000 - 60,000
11 days ago

Operations Lead - Brand Experiences

ITV

Greater London
Hybrid
GBP 40,000 - 50,000
11 days ago

Operations Lead – Brand Experiences

Theinsideout

Greater London
On-site
GBP 50,000 - 70,000
11 days ago

Head of Operations

The Compleat Food Group Limited

Ebbw Vale
On-site
GBP 70,000 - 75,000
10 days ago

Head of FM Operations NEW Medirest Posted today Competitive Lonodn Operations

Compass Group

Greater London
Hybrid
GBP 70,000 - 90,000
10 days ago

Multi-Site Catering Operations Lead

The Riverside Group

Greater London
On-site
GBP 39,000 - 40,000
8 days ago

Warehouse Team Leader — Safe, Efficient Daily Operations

Remote Fix It

Felixstowe
On-site
GBP 60,000 - 80,000
8 days ago

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Operations Lead - ProExec
Lockton Companies LLP
City of London
On-site
GBP 60,000 - 80,000
Full time
30+ days ago

Job summary

A leading insurance firm in the City of London is seeking an Operations Lead for the ProExec role. This mid-senior position will involve managing insurance operations and collaborating with various teams to enhance operational efficiencies. Candidates must have strong experience in the insurance lifecycle and exceptional stakeholder management skills. This position offers a full-time employment opportunity.

Qualifications

  • Proven experience in managing insurance operations.
  • Strong understanding of the end-to-end insurance lifecycle.
  • Excellent stakeholder management and communication skills.

Responsibilities

  • Manage operational KPIs and KPI reporting.
  • Ensure effective relationship with processing teams.
  • Lead client onboarding plans and manage contract wordings.

Skills

Insurance operations management
Stakeholder management
Data analysis
Problem-solving
Job description
Operations Lead - ProExec

Join to apply for the Operations Lead - ProExec role at Lockton.

An excellent opportunity has arisen for an experienced insurance operations professional to join our Specialty business unit, leading day to day commercial operations for our Professional and Executive Risk (ProExec) team.

Lockton ProExec offers clients strategic partnership that understand their business needs, actively manages risks, and empowers clients to foresee challenges and seize opportunities. We deliver tailored coverage for clients’ professional, executive, financial and cyber risks.

Role Purpose

Support the Chief Operating Officer in delivering the operational strategy for the ProExec division, maximising efficiencies, contributing to the division growth agenda through, and supporting the implementation of changes and improvements.

Key Responsibilities
  • Managing operational KPIs and KPI reporting (debiting performance, contract certainty, cover performance, DCS)
  • Managing the relationship with processing teams (TSG) – ensuring effective handover, minimising rejections
  • Attending to IBA credit control and bad debt meetings, escalation point for issues and query management
  • Being the first point of call for broking teams escalating issues with service
  • Leading in creating client onboarding plans for their areas
  • Managing contract wordings clauses and London market requirements – use of artificial contract builder by broking teams
  • Leading on Insurance Premium Tax issues
  • Completing exception reporting – including not renewed, PPW and NOC oversight
  • Dealing with account opening issues and sign off
  • Dealing with premium finance
Qualifications
  • Proven experience in managing insurance operations
  • Strong understanding of the end-to-end insurance lifecycle (placement, binding, invoicing, premium processing, claims interface)
  • Excellent stakeholder management and communication skills — able to collaborate effectively across broking, finance, and operations teams
  • Demonstrated ability to analyse performance data and produce meaningful operational reports
  • Proven problem‑solving skills with the ability to identify process inefficiencies and implement improvements
  • Detailed knowledge of regulatory and compliance requirements relevant to insurance operations (FCA, Lloyd’s, GDPR)
Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industry

Insurance

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.