Operations Lead - UK Remote

Atarim WP FeedBack Limited; Remote; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing SaaS company is looking for an Operations Lead to manage its operations across various domains, including strategy, finance, and HR. This role involves leading a small team, driving strategic initiatives, and ensuring compliance in a dynamic environment. The ideal candidate is an adaptable, strategic thinker passionate about scaling operations effectively.

Benefits

Competitive salary

Remote-first work environment

Direct collaboration with leadership

Growth opportunities toward a COO role

Qualifications

• Experience in strategy and project management.
• Strong people management and team building skills.
• Ability to create scalable systems.
• Financial acumen and confidence in budgeting.

Responsibilities

• Lead annual strategic reviews with cross-departmental alignment.
• Manage financial reporting, budgets, and audits.
• Oversee HR processes, talent acquisition, and culture embedding.
• Ensure compliance with legal and regulatory standards.

Skills

Proven track record in operations

Strategic thinking

People management

Budgeting and financial reporting

AI and tech proficiency

Tools

Xero

Stripe

Chargebee

Jira

Slack

GSuite

Job description

Be among the first 25 applicants

The Role
Join Atarim, our fast-growing company revolutionising design collaboration.

The Role
Join Atarim, our fast-growing company revolutionising design collaboration. We're looking for an Operations Lead to safeguard and strengthen the foundations that empower us to scale. As Operations Lead, you will own the operations of the business across multiple dimensions including Strategy, Finance, HR, Compliance, and General Operations. You will manage a team of two direct reports initially, with potential for team growth as the company scales. We're looking for someone who is driven, a strategic thinker who can take ownership of our operations whilst executing swiftly on the ground at the same time. Someone that thrives in a continuously changing SaaS environment, brings both structure and adaptability, and is motivated by building scalable foundations for long-term success.

What Youll Be Doing

The role includes, but is not limited to:

• Strategy

• Lead annual strategic reviews, translating goals into rolling OKRs and roadmaps
• Manage cross-departmental alignment so business units are moving cohesively
• Drive investor updates, scalability planning, and performance tracking

• Finance

• Own budget planning, forecasting, and cost optimisation
• Supervise financial reporting, audits, and tax readiness
• Support fundraising readiness, maintaining investor-facing data rooms
• Oversee and execute on payroll, accounts payable, invoicing, credit control and expense management

• HR & Culture

• Lead talent acquisition, onboarding, and continuous development programs
• Maintain compensation frameworks and benefits programs
• Embed Atarim's values and culture into daily operations
• Manage performance reviews and remote-first team cohesion

• Compliance

• Manage contracts, legal reviews & council, compliance audits, and IP management
• Ensure ISO, SOC2, GDPR/CCPA compliance
• Build resilience through risk management and business continuity planning

• General Operations

• Maintain corporate structure and fiscal planning
• Standardise and enforce SOPs and document management
• Co-ordinate vendor relationships
• Oversee the company's systems stack, prioritising integration and scalability
• Manage licenses, equipment records, and enforce data governance standards

Requirements

What We're Looking For

While you may not have direct experience in all of the areas listed, we encourage you to apply if you have a combination of some of these skills alongside a willingness to upskill and expand your wider knowledge.

• Experience: Proven track record in operations, strategy, and project management
• Strategic Operator: Skilled at balancing long-term vision with tactical execution
• People-Focused: Experienced in HR, team building, and fostering positive culture
• Process-Driven: Strong ability to design and implement scalable systems
• Financial Acumen: Confident in budgeting, reporting, and financial stewardship as well as navigating tools such as Xero, Stripe or Chargebee
• Data-Oriented: Able to define and use metrics to monitor performance
• Leadership Skills: Comfortable working with a team, and leading change
• AI & Tech-Savvy: Leveraging AI in operational processes for speed and innovation. Proficiency with SaaS tools (Jira, Slack, GSuite, etc.) and system integrations

Bonus Points For

• Experience leading operations in SaaS scale-ups with remote-first/ distributed teams
• Knowledge of global labour laws and compliance frameworks
• Certifications in HR (eg, SHRM, CIPD) or Project Management (eg, PMP, PRINCE2)
• Change management and digital transformation experience

Benefits

What's In It For You?

• Competitive salary
• A rare opportunity to build and scale a company from the early stages up
• A remote-first, flexible work environment that values autonomy and ownership
• Direct collaboration with the CEO and leadership of our business
• A clear growth path, with potential direct progression toward a COO role

Let's Build the Future Together

If you're ready to roll up your sleeves, take ownership of operations, and grow into a pivotal leadership role, we want to hear from you. Let's create something extraordinary together!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting

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