Operations Leader: Propel Growth & Service Excellence

Diana B. Beauty; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading beauty company in Leicester is seeking an experienced Operations Manager to oversee branch operations. The role includes leading a motivated team, managing budgets, and ensuring compliance with health and safety policies. Ideal candidates have a strong background in operational management and excellent customer service skills. This is a pivotal role in a growing business that rewards initiative and results.

Qualifications

• Proven ability to lead, motivate, and develop teams.
• Strong commercial acumen with experience managing branch-level P&L and budgets.
• Results-driven with a focus on achieving and exceeding targets.

Responsibilities

• Lead and manage all branch operations, ensuring processes, systems, and controls are optimised.
• Develop and execute forecasts, budgets, and business plans to drive profitable growth.
• Deliver exceptional customer service in line with company standards.

Skills

Team leadership

Commercial acumen

Customer service excellence

Analytical skills

Operational management

Job description

A leading beauty company in Leicester is seeking an experienced Operations Manager to oversee branch operations. The role includes leading a motivated team, managing budgets, and ensuring compliance with health and safety policies. Ideal candidates have a strong background in operational management and excellent customer service skills. This is a pivotal role in a growing business that rewards initiative and results.