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3,222

Government jobs in United Kingdom

Customer Care & Debt Recovery Officer – Christchurch

New Zealand Government

Canterbury
On-site
GBP 27,000
8 days ago
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Customer Service Officer L1 - Āpiha Ratonga Kiritaki

New Zealand Government

Canterbury
On-site
GBP 27,000
8 days ago

Hybrid Return Home Interview Officer in Social Care

Adult Social Care

Bromley
Hybrid
GBP 80,000 - 100,000
8 days ago

People Systems Analyst - Operations

Mott MacDonald

Croydon
Hybrid
GBP 40,000 - 55,000
8 days ago

Accounts Payable Specialist — Community Finance Impact

sdwk

East Midlands
On-site
GBP 43,000
8 days ago
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Finance Officer - Accounts Payable

sdwk

East Midlands
On-site
GBP 43,000
8 days ago

Content Designer - Public Sector (Hybrid)

Capgemini

Manchester
Hybrid
GBP 60,000 - 80,000
8 days ago

Housing Allocations Officer — Shape Fair Housing Brighton

Brighton & Hove City Council

Brighton
On-site
GBP 60,000 - 80,000
8 days ago
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Housing Allocations Officer

Brighton & Hove City Council

Brighton
On-site
GBP 60,000 - 80,000
8 days ago

Assistant Active Communities Development Officer

Salford Community Leisure Limited

Salford
On-site
GBP 25,000 - 30,000
8 days ago

Director Communications, British Business Bank British Business Bank

All Things IC Limited

Sheffield
Hybrid
GBP 100,000 - 115,000
8 days ago

Move More Champion — Part-Time Community Sports Coordinator

Active Partnership

Matlock
Hybrid
GBP 25,000 - 28,000
8 days ago

Housing Income & Rent Assistant (9-Month FTC)

Norwich Regeneration Company

Norwich
On-site
GBP 24,000 - 30,000
8 days ago

Children's Social Worker (Hybrid) – Growth & Impact

Community Care Live

Northampton
Hybrid
GBP 40,000 - 51,000
8 days ago

Assessment Writer, Economics

Cezanne HR

United Kingdom
Remote
GBP 60,000 - 80,000
8 days ago

Social Workers

Community Care Live

Northampton
Hybrid
GBP 40,000 - 51,000
8 days ago

Sr. Analyst, Shared Services Payroll

Energizer Holdings Inc.

United Kingdom
Hybrid
GBP 40,000 - 60,000
8 days ago

Highway Network Engineer - WMF2495e

Highways Magazine

Barrow-in-Furness
On-site
GBP 80,000 - 100,000
8 days ago

Healthcare Assistant - Looking for Confident Support Staff

Cornerstone Healthcare Group

Bristol
On-site
GBP 22,000 - 26,000
8 days ago

Subject Lead of Social Sciences (KS4/5)

Guru Nanak Sikh Academy Ltd

England
On-site
GBP 60,000 - 80,000
8 days ago

Social Sciences Lead — Sociology, Psychology & Politics

Guru Nanak Sikh Academy Ltd

England
On-site
GBP 60,000 - 80,000
8 days ago

Electrician Property Services Head Office

Scottish Borders Housing Association Limited

Scotland
On-site
GBP 30,000 - 34,000
8 days ago

Benefits Services Officer — Housing & Council Tax Support

South Ribble Leisure Limited

Chorley
On-site
GBP 29,000 - 32,000
8 days ago

Therapeutic Programme Facilitator – Corrections

New Zealand Government

Canterbury
On-site
GBP 30,000 - 39,000
8 days ago

Programme Faciitator

New Zealand Government

Canterbury
On-site
GBP 30,000 - 39,000
8 days ago

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Customer Care & Debt Recovery Officer – Christchurch
New Zealand Government
Canterbury
On-site
GBP 27,000
Full time
8 days ago

Job summary

A governmental agency is seeking a full-time Customer Service Officer in Canterbury. This role involves assisting diverse customers in understanding their obligations and guiding them through repayment options for overdue accounts. Applicants should have strong communication skills, a knack for problem-solving, and experience in customer service. The position offers a salary of $60,385 per annum with generous leave entitlements and ongoing training opportunities.

Benefits

Generous leave entitlements
Ongoing training and development
Financial wellbeing support

Qualifications

  • Experience in customer service or contact centres is required.
  • Interest or experience in debt recovery or financial hardship support is a plus.
  • Confidence in negotiating debt collection over the phone.

Responsibilities

  • Serve as the first point of contact for a diverse range of customers.
  • Guide customers with overdue accounts through repayment options.
  • Ensure effective contribution from day one in all service areas.

Skills

Clear and effective communication
Problem-solving
Empathy and understanding
Adaptability
Team collaboration
Attention to detail
Customer service experience
Digital tools proficiency
Job description
A governmental agency is seeking a full-time Customer Service Officer in Canterbury. This role involves assisting diverse customers in understanding their obligations and guiding them through repayment options for overdue accounts. Applicants should have strong communication skills, a knack for problem-solving, and experience in customer service. The position offers a salary of $60,385 per annum with generous leave entitlements and ongoing training opportunities.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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