Benefits Services Officer — Housing & Council Tax Support

South Ribble Leisure Limited; Chorley, Leyland; On-site; GBP 29,000 - 32,000; Full time

Job summary

A local government council in Chorley is seeking a Customer Services Officer to provide high-quality services related to Housing Benefits and Council Tax Support. The ideal candidate will have a strong understanding of housing legislation and experience in customer assessments. This full-time permanent role offers a salary between £29,540 and £31,022, and requires effective communication skills to meet community needs. The position is based on-site in Chorley and Leyland, with opportunities to impact the local community positively.

Qualifications

• Strong understanding of Housing Benefit and Council Tax Support legislation.
• Experience handling Housing Benefit and Council Tax Support assessments.
• Excellent IT skills and understanding of digital services.

Responsibilities

• Provide high quality services for the community.
• Administer Housing Benefit and Council Tax Support.
• Collaborate with the team to meet targets.

Skills

Understanding of Housing Benefit legislation

Experience with assessments and enquiries

Excellent IT skills

Effective communication

Ability to work under pressure

Flexibility in response

Job description

A local government council in Chorley is seeking a Customer Services Officer to provide high-quality services related to Housing Benefits and Council Tax Support. The ideal candidate will have a strong understanding of housing legislation and experience in customer assessments. This full-time permanent role offers a salary between £29,540 and £31,022, and requires effective communication skills to meet community needs. The position is based on-site in Chorley and Leyland, with opportunities to impact the local community positively.