Housing Allocations Officer

Brighton & Hove City Council; Brighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government council in Brighton is seeking a dedicated Housing Allocations Officer to join the Allocations team. This role involves delivering expert housing advice, ensuring fair and transparent allocation of social housing, and working closely with applicants and partners. The ideal candidate will possess a strong understanding of housing legislation and excellent communication skills. This position offers training, career progression, and a generous annual leave allowance.

Benefits

Training and qualifications

Career progression

Generous annual leave allowance

Admittance into the Local Government Pension Scheme

Qualifications

• Experience in housing services or a strong passion for developing a career in the sector.
• Ability to manage complex information with clarity.
• Commitment to equitable and accessible housing solutions.

Responsibilities

• Deliver expert housing advice and ensure fair allocation of social housing.
• Work closely with housing applicants and internal teams.
• Uphold statutory responsibilities and assess housing needs.

Skills

Strong understanding of housing legislation

Excellent communication skills

Customer-focused approach

Job description

• Directorate BHCC: Homes and Adult Social Care
• Contract Permanent
• Closing Date Apply by 18 January 2026

Location

Brighton

Job Summary

• Positions available 2

Working hours

37 hours per week

Closing date: 18 January 2026

Job category

Housing

Organisation

Brighton & Hove City Council

Job introduction

Are you passionate about making a tangible difference in people’s lives? Do you thrive in a fast‑paced, customer‑focused environment? Brighton & Hove City Council is seeking a dedicated Housing Allocations Officer to join our Allocations team. This role offers a fantastic opportunity to develop your skills and make a real impact in housing allocation.

As a Housing Allocations Officer, you’ll play a critical role in delivering expert housing advice and ensuring fair and transparent allocation of social housing through our Choice Based Lettings system. You’ll work closely with housing applicants, internal teams, and external partners to uphold statutory responsibilities, assess housing needs, and provide guidance on the Council’s Allocation Policy.

We’re looking for someone with a strong understanding of housing legislation, excellent communication skills, and a commitment to equitable and accessible housing solutions for the Brighton and Hove community.

If you have experience in housing services, a customer‑focused approach, and the ability to manage complex information with clarity or you are passionate about developing a career in the sector, we would like the opportunity to consider you.

If successful we can offer the following benefits:

• Training and qualifications
• Career progression with the opportunity to become involved in bespoke projects
• A generous annual leave allowance with the opportunity to buy extra days
• Admittance into the Local Government Pension Scheme

Please read our "Apply for a job at the council" pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance:

• Application Form guidance (brighton-hove.gov.uk)
• Supporting statement guidance (brighton-hove.gov.uk)

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term‑time only.

For more information about our values and the benefits of working at the council, visit Why work for us.

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Please note that this post is subject to a Basic Disclosure Criminal Records Check.