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Veterinary Receptionist
Job summary
A distinguished veterinary practice in Kirkintilloch is seeking a compassionate Veterinary Receptionist to provide high-quality service to clients. This full-time position involves managing appointments, handling payments, and supporting the veterinary team. Benefits include annual leave, family-friendly policies, and learning opportunities for professional growth.
Benefits
Qualifications
- Experience in a veterinary or similar setting preferred.
- Ability to handle client queries and complaints effectively.
- Willingness to work in a team-oriented environment.
Responsibilities
- Provide high-quality service to clients.
- Manage appointment scheduling and payment handling.
- Support the veterinary team with administrative tasks.
Skills
We’re seeking a compassionate Veterinary Receptionist, ideally with experience, to provide a high-quality experience to all our clients. You will be confident in the use of computers, telephony, triage, complaint handling and payment handling, able to work collaboratively within a supportive team, and keen to develop professionally.
This is a full-time permanent role working 40 hours per week. The shift pattern is negotiable but may involve 4 late shifts up till 7:30pm and 1 in 4 Saturdays.
Our recently refurbished practice is conveniently located within walking distance of Kirkintilloch town centre, with excellent bus and train connections from Glasgow city centre. Free on-site parking is available for staff.
The practice features modern, air-conditioned facilities including a spacious reception area, five consulting rooms, two theatres, a prep and recovery area, isolation facilities, digital x-ray, dental suite including dental x-ray, and a dedicated laboratory.
Situated on the scenic banks of the Forth and Clyde Canal, the marina location offers beautiful walking routes along the canal and former railway line—perfect for breaks or after work.
Our knowledgeable team comprises 11 vets, two holding GP certificates in small animal surgery and one holding a certificate in feline medicine with three more currently studying for medicine certificates. The nursing team comprises six experienced RVNs. We also have four dedicated receptionists, an insurance claims administrator, and a Practice Manager supporting the smooth running of the practice.
- 6.6Weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.