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Account Manager - Office Based
Job summary
A leading marketing firm based in Chandlers Ford is seeking an experienced Account Manager to manage and nurture client relationships, identify growth opportunities, and ensure client satisfaction. The ideal candidate should have at least 3 years of experience in account management or sales, preferably within the smart metering sector. This full-time role offers a competitive salary range of £45,000 - £50,000 plus a 5% bonus.
Qualifications
- Minimum of 3 years of experience in account management or sales.
- Preferably experience in the smart metering or related energy sector.
- Demonstrated ability to manage client relationships and achieve sales targets.
Responsibilities
- Manage and nurture relationships with assigned clients.
- Identify opportunities for growth within existing accounts.
- Conduct regular check-ins with clients to ensure satisfaction.
- Collaborate with internal teams to deliver solutions.
- Maintain accurate records of client interactions.
Skills
Education
Tools
Company: infinite Field Marketing
Salary: £45,000 - £50,000 DOE + 5% bonus
Location: Chandlers Ford
You will be responsible for managing and nurturing relationships with assigned clients within the specified segment. The role focuses on ensuring client satisfaction, identifying opportunities for growth, and collaborating with internal teams to deliver effective products and upsell additional solutions. The Account Manager plays a key role in maintaining customer loyalty and achieving sales objectives.
- Build and maintain strong relationships with assigned clients.
- Serve as the primary contact for client inquiries and related issues.
- Understand client needs and provide appropriate solutions.
- Identify opportunities to grow business within existing accounts.
- Assist in the development of proposals and sales presentations for applicable products & solutions in the segment.
- Work towards achieving individual and team sales targets in the segment.
- Conduct regular check-ins and reviews with clients.
- Ensure client satisfaction through timely resolution of issues and proactive communication.
- Collect and act on client feedback to improve service quality.
- Keep informed about industry trends, market conditions, and competitor activities in the smart metering industry.
- Provide market feedback to the sales and product development teams.
- Collaborate with internal teams, including marketing, product development, and customer service, to deliver cohesive solutions.
- Participate in team meetings and contribute to strategy discussions.
- Maintain accurate records of client interactions and sales activities in the CRM system.
- Prepare regular reports on account status and sales performance. Present account updates and progress reports to management.
- Achievement against budgets
- Relationships with key accounts
- Customer satisfaction
- Segment-specific growth
- Record and documentation maintenance
- Bachelor's degree in Business, Marketing, Energy Management, or a related field (not essential)
- Minimum of 3 years of experience in account management or sales, preferably in the smart metering or related energy sector.
- Demonstrated ability to manage client relationships and achieve sales targets.
- Strong interpersonal and communication skills.
- Excellent problem-solving and negotiation abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Technical & product skills.
- Commercial astuteness.
- Customer-focused and results-oriented.
- Self-motivated with a proactive approach.
- Ability to work independently and as part of a team.
Mid-Senior level
Full-time
Sales and Business Development
Advertising Services
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.