Administrative Assistant, School Meals Ops

Impact Food Group; Woking; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading school catering company in Woking is seeking an experienced Administrative Assistant to support school catering operations. The role involves managing digital platforms, coordinating with schools, and ensuring quality service for staff and parents. Ideal candidates will have strong administrative skills, attention to detail, and the ability to handle customer inquiries professionally. This position offers an opportunity to make a positive impact in students' lives across the UK.

Qualifications

• Previous experience in an administrative, customer support, or operations role.
• Confident using online platforms, especially Forbrains, Freshdesk, or similar.
• Strong organisational and multitasking skills.

Responsibilities

• Respond promptly to calls and emails from parents and school staff.
• Handle complaints professionally and investigate issues.
• Maintain and update accounts on meal ordering platforms.

Skills

Administrative support experience

Customer support experience

Strong communication skills

Organisational skills

Problem-solving mindset

Tools

Forbrains

Freshdesk

Kanpla

Job description

A leading school catering company in Woking is seeking an experienced Administrative Assistant to support school catering operations. The role involves managing digital platforms, coordinating with schools, and ensuring quality service for staff and parents. Ideal candidates will have strong administrative skills, attention to detail, and the ability to handle customer inquiries professionally. This position offers an opportunity to make a positive impact in students' lives across the UK.