Glasgow 24/7 Switchboard Operator

Manpower; Glasgow; On-site; GBP 25,000 - 26,000; Full time

Job summary

A staffing agency in Glasgow seeks a BBC Switchboard Operator to provide professional operator services. Responsibilities include answering calls, connecting callers, and performing switchboard duties under pressure. Ideal candidates possess good communication skills and a flexible approach to customer requests. Previous experience in a switchboard environment is desirable but not essential. This role offers a pay rate of £12.21 per hour.

Qualifications

• Good communication skills are essential.
• Previous experience in a Switchboard environment is desirable but not essential.
• Experience working in a customer-facing environment is desirable.

Responsibilities

• Provide a professional operator service for internal and external callers.
• Answer all calls in a professional manner and ensure connection.
• Perform duties on the switchboard within established procedures.

Skills

Flexible approach to customer requests

Keyboard skills

Good communication skills

Experience in a Switchboard environment

Experience in customer-facing environment

Job description

A staffing agency in Glasgow seeks a BBC Switchboard Operator to provide professional operator services. Responsibilities include answering calls, connecting callers, and performing switchboard duties under pressure. Ideal candidates possess good communication skills and a flexible approach to customer requests. Previous experience in a switchboard environment is desirable but not essential. This role offers a pay rate of £12.21 per hour.