Deputy Manager jobs in United Kingdom

Role overview and responsibilities drawn from the original listing.

• Support and coach the team to ensure they reach their potential in both the shop and kitchen
• Support the training pathways to ensure training happens on time
• Lead by example and be hands-on when required
• Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities
• Coach the team for good performance by offering regular feedback and praise
• Lead the Speed of Service principles
• Ensure the team consistently follows the 6 Key Points of Service
• Follow the MBWA principles
• Empower the team to deliver engaging Joy of Pret activities
• Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous
• Ensure the Coffee Calling System is followed efficiently
• Ensure all Marketplace orders are prepared promptly and accurately
• Ensure the team consistently delivers delicious food by following the 6 Key Points of Production
• Ensure the 11-Step Production Process is always followed to guarantee customer safety and accurate labeling
• Always follow the Production Principles putting customers’ needs first and never compromise on quality or freshness
• Ensure How to Cards are used and followed to deliver Pret standards
• Ensure Line Checks are carried out successfully and any improvement needs actioned
• Ensure no Made to Sell (MTS) rejects are on display in our Langars
• Continually develop the team’s knowledge about the quality of our food and coffee
• Ensure Barista Prepared Drinks are made by trained employees consistently, and to the highest standard
• Maintain Food Safety and Health & Safety Standards to protect the safety of the team and customers
• Monitor and record safety checks and take corrective action as needed
• Keep the shop clean, safe, and equipment well maintained
• Demonstrate due diligence and report and escalate any quality issues
• Maximise sales, labour efficiency and profit through effective planning and execution
• Carry out ordering accurately and in line with business needs
• Lead, monitor and follow up on Mystery Shopper requirements
• Ensure good stock control by following established procedures
• Follow Merchandising guidelines and use marketing to drive sales
• Support successful food launches and foster clear, engaging communication between kitchen and front of house

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail

Note: This description preserves the core responsibilities and expectations from the original listing while removing extraneous boilerplate and ensuring proper HTML structure.