Customer Service jobs in United Kingdom
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Beauty Advisor
Job summary
A leading beauty retailer in the City of London seeks a Beauty Advisor to provide exceptional customer service and beauty expertise. This full-time, seasonal role requires candidates with 1-2 years of experience in the beauty or fashion industry and strong knowledge of beauty products. The successful applicant will engage with customers, assist in achieving business goals, and uphold KIKO standards. Flexibility for evening and weekend shifts is essential.
Qualifications
- Minimum 1-2 years of experience in a fashion or beauty role.
- Strong knowledge of beauty products and trends.
- Full flexibility to work evenings, weekends, and holidays.
Responsibilities
- Deliver outstanding service to all visitors.
- Meet defined business goals and KPIs.
- Assist in training the store team as a Beauty Tutor.
Skills
Beauty Advisor – KIKO MILANO
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
(THIS IS A SEASONAL ROLE FOR 2 MONTHS UNTIL 3RD JAN 2026)
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make‑up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs).
- Satisfy customers’ needs with cross‑selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Update management with any issues that require solving to deliver the highest customer experience and KPI results (e.g., trends, stock, housekeeping).
- As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
- Guarantee that the store is compliant with all KIKO standards.
- Guarantee KIKO standards and procedures as defined in the KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintaining qualitative standards in terms of image (layout, merchandising and proper housekeeping of the store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.
- Minimum 1‑2 years of experience in a similar role – either fashion or beauty.
- Strong knowledge of beauty products and trends.
- Excellent communication and customer service skills.
- Ability to work in a fast‑paced retail environment.
- Full flexibility to work evenings, weekends, and holidays.
- Proven ability to meet sales targets.
- Experience in conducting product demonstrations and applying makeup.
- Knowledge of skincare routines and techniques.
- Ability to maintain a clean and organized work area.
Seniority level: Entry level. Employment type: Full‑time.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.