Customer Service jobs in United Kingdom

NWF Fuels are growing our Commercial Sales teams and are on the lookout for a driven and resilient Sales Executive who want to maximise their earning potential whilst providing unrivalled customer service to our customer network.

• Monday to Friday – No evenings, weekends or bank holidays!
• 33 days holiday including bank holidays with the option to buy more
• Top performers will win a weekend trip abroad!
• Quarterly rewards for top performing teams and individuals including event tickets, spa days and more !
• Sales Academy – ongoing training and development both internally and with external providers
• Clear progression pathway within the sales structure
• Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
• Incentive and company days out
• Extensive training opportunities with funded accredited courses
• Long service awards
• The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking

• Initiate conversations with prospective customers over the phone, building rapport and practising effective questioning to understand the prospects requirements
• Confidently negotiating to achieve a win-win situation for both NWF Fuels and the customer
• Ability to effectively close deals, whilst maintaining a relationship to drive repeat business
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Achieving sales targets and KPIs

• Previous experience within a sales role with evidence of achieving targets – it doesn’t matter if you don’t have industry experience within fuels, we can teach you everything you need to know!
• An upbeat friendly approach with excellent customer service skills
• Excellent communication skills, confident negotiation skills and attention to detail
• Resilient with the ability to work under pressure
• A positive attitude with a strong desire to succeed in a competitive sales environment

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

What makes NWF Fuels different? Our commitment to the customer and our focus on service is what sets us apart in the market, and our people are the driving force! We supply a range of fuel related products throughout the UK to domestic, agricultural, commercial and retail customers through our modern fleet of over 155 tankers and a strategically located depot network allowing us to service more than 113k customers. The business has grown organically and through acquisition currently standing as the third largest fuel distributor in the UK – we plan to climb higher and want you to be a part of it!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Monday to Friday

Competitive (please see advert)

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