Customer Service Assistant jobs in United Kingdom

Join to apply for the Account Manager Pharma role at bioMérieux.

bioMérieux is a family-owned company and a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network. Come and join a family-owned global company with a long-term vision and a human-centered culture.

We are currently looking for an Account Manager in Industry Pharma to join our team. This role will cover the Midlands territory with the ideal candidate based in and around Birmingham and reporting directly to our Industry Sales Manager UK & Ireland. This is a team of 8 Product specialists working on either Pharma or Food.

• Promote the value of bioMérieux products through customer meetings according to the Sales & Marketing strategy, ensuring all customer interactions are fully detailed in the CRM (events and associated data)
• Organise, support and attend Marketing events within the Cluster.
• Participate and implement projects by coordinating with team members, including Sales, Application Specialists and Service Engineers to pursue the short-term Sales Target and the long-term Company Strategy
• Develop and maintain relationships with customers and influencers within the territory by regular contact (face to face, Teleconference) to facilitate sales and widen the commercial network.
• Actively gather and report market data and trends/changes in markets that may affect the performance of the Industry Division.
• Become proficient in the use of the provided business tools including but not limited to CRM, Quotation Tool, Excel, Teleconference platform.
• Assist in the production of all quotations and tenders relating to the relevant product group in line with company pricing strategy and mindful of any Purchasing Hub agreements.
• Respond to quote/tender requests complying with the current commercial policy.

• You will need to have a BSc or BA in science and experience of working in a laboratory environment.
• Previous sales experience is preferred but not essential.
• You will need to demonstrate that you have a good understanding of our product ranges and a view of the market and our competition. You must be able to work on multiple priorities and in a team and as an individual. Good communication and presentation skills are a must.

An exciting and enriching experience in an international, world leading company along with training, a car or car allowance, a competitive sales incentive plan and opportunities for career development.

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

• Entry level

• Full-time

• Sales and Business Development