Customer Service Adviser jobs in United Kingdom

Stephensons Baoli offers a range of challenging careers across the country and we are keen to talk to you about the direction in which you would like your career to go.

We are currently looking for a Field Service Engineer to join our Stephensons team in the North West. The geographical patch to be covered is the Preston and Fylde coast postcode areas.

We are looking for vehicle technicians or mechanical engineers who have experience working as a forklift technician, plant fitter, plant technician, vehicle technician or a similar type of role. Experience within plant equipment, powered access equipment, agricultural machinery, motor vehicles or industrial cleaners may make this role perfect for you!

Working with everything from small pallet trucks, through to IC trucks, VNA trucks and automated trucks, you will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on Linde, Baoli forklifts and other material handling equipment at our customer sites.

• A desire to be a baoli brand ambassador

Who are we looking for?

To be considered for this role, you will need experience in at least one of the following areas:

• Mechanical engineering
• Electrical engineering
• Hydraulics

Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.

You will need to be IT literate and able to use latest technology to keep accurate records and place orders.

You must hold a full UK driving licence.

You will need to have the following personal attributes:

• Good communication skills to liaise with our customers and your internal colleagues
• Ability to work both independently and as part of a team
• Take pride in your work and complete tasks to the highest standard
• A high level of accuracy and attention to detail
• A positive and can-do attitude
• Flexibility to adapt to the changing needs of the role

What we Offer?

Salary will depend on experience

Door to door payment

Potential overtime opportunities

Company van and fuel card, with the option for private use

Van washing through fuel card account

25 days annual leave

Company pension scheme

Discount scheme, with access to deals from some of the UK’s largest brands

World class Linde specialised product training

Full Forklift Driver Licence

What to Expect?

Buddy support system in place

Company laptop and phone

In boot overnight parts deliveries

PPE and Uniform supplied

Uniform cleaning service

Ongoing manufacturer training on our market-leading range of material handling equipment

Technical support available

Local support network of from colleagues

Varied role with day-to-day different challenges