Maintenance Technician

Modern Living Solutions; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Modern Living Solutions is seeking a Maintenance Technician in London to enhance the resident experience through high-quality maintenance and repairs. Responsibilities include managing repairs in plumbing, electrical, and carpentry, as well as maintaining community standards and safety compliance. The ideal candidate will be a team player with strong communication skills, relevant qualifications, and a commitment to excellence in a vibrant living environment.

Qualifications

• Educational background to O'Level/GCSE with demonstrable skills.
• Awareness of health and safety requirements.
• Trade qualifications in relevant residential repairs are desirable.

Responsibilities

• Provide high standards of repairs and maintenance tasks.
• Inspect and diagnose faults, undertake repairs.
• Manage spares and stock for effective planning.

Skills

Plumbing

Electrical

Carpentry

Communication

Teamwork

Education

O'Level/GCSE or equivalent

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets worldwide, with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally, and has a robust institutional investment management platform with nearly $78 billion of assets under management, including over $35 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate sector. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Maintenance Technician contributes to an exceptional resident experience by providing high standards of repairs, maintenance tasks, planned and unplanned works, and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, and undertakes minor repairs and decoration of the building(s), grounds, and equipment.

Key Role Responsibilities

• Work as part of a friendly and supportive team, playing a vital role within the Community team to ensure residents enjoy a high level of cleanliness throughout their community.
• Communicate effectively with customers, clients, and colleagues; demonstrating understanding of issues and using initiative to respond accordingly.
• Maintain a focus on delivering services within agreed budgetary and resource parameters.
• Monitor the electronic maintenance reporting system daily, ensuring tasks are completed to a high standard and within suitable timeframes, and correspond with tenants when required.
• Administer all property maintenance records in accordance with Greystar policies and procedures.
• Maintain adequate levels of spares, stock, and supplies for effective ward planning.
• Respond to calls outside office hours that require onsite presence, referring to contractors as necessary.
• Undertake repair and maintenance tasks such as plumbing, joinery, carpentry, painting/decorating, lighting maintenance, and statutory testing.
• Understand and respond to health and safety matters promptly and appropriately.
• Move furniture and heavy items as required on site.
• Inspect and maintain common areas, refuse and recycling facilities to high standards of repair and cleanliness.
• Coordinate contractors executing minor works on site, monitor their performance, and retain accurate records including RAMS and Permits to Work.
• Assist with community works management and ensure high security levels.
• Accompany external contractors on site following access policies.
• Ensure annual checks for statutory insurance and qualifications are completed.
• Maintain gardens and grounds, supervising external contractors as needed.
• Manage and maintain statutory testing records, including PAT tests, fire alarm tests, and evacuations.
• Practice proper safety techniques according to company guidelines.
• Report incidents or accidents using the correct system and documentation.
• Review site risk assessments with the Community Manager.
• Maximize utility efficiency.

Knowledge & Qualifications

• Educational background to O'Level/GCSE or equivalent, with demonstrable written and numerical skills.
• Awareness of health and safety requirements on site.
• Continuous improvement mindset in knowledge, skills, and abilities.
• Trade qualifications such as Building Crafts Operative Certificate, City and Guilds, or NVQ relevant to residential repairs are desirable.

Experience & Skills

• Experience in repairs and maintenance in a residential environment or general builder/residential construction, with trades such as plumbing, electrical, or carpentry.
• Fluent in English, both verbal and written.
• Helpful, friendly personality with effective communication skills, behaving professionally and courteously.
• Strong team player with relationship-building and influencing skills.
• Positive attitude and ability to work independently.
• Ability to determine cost-effective repair solutions.
• Contractor and supplier supervision skills are desirable.
• Excellent organizational skills, with the ability to multitask and prioritize.
• Numerical skills for activity management.
• Flexible and adaptable to changing environments.