Customer Care Representative jobs in United Kingdom

Inside Channel Account Manager (MSP) page is loaded## Inside Channel Account Manager (MSP)locations: Bournemouthtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-05536**Summary**TBAJob description**FUNCTIONAL RESPONSIBILITIES AND DUTIES**• Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements.• Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required.• Primarily deal with volume partners• Perform profiling of partners on daily bases with aim to identify partners with potential and pass them to CAMs.• Create the pipeline with your accounts with focus on exisitng business and upsell.• Be able to accurately forecast revenue on a weekly and monthly basis.• Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims.• Keep reseller and customer company information and all activities up-to-date in CRM system .• Assist resellers in operation tasks to process Deal registration and Orders• Achieve monthly and annual revenue and KPIs targets.• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.**REQUIREMENTS****Education:**• Degree or equivalent is desirable, preferably in IT or cyber related subject• GCSE (or equivalent) in Maths & English( high school)**Experience:**• Years of work experience: 4**Knowledge:**• Basic Knowledge of Microsoft Excel and Word• Knowledge of Outlook**Language:**• English – B2**Communication:**• N/A**Managerial skills:**• N/A**Personal characteristics:**• Ability to multi-task whilst under pressureBenefits### Health & well-being* Health insurance* Death in service* Employee assistance program (EAP)* Pension* Perkbox* Free sight tests and discount on glasses* Sick pay* Extra holiday* Wellbeing Allowance### Family* Child Birth Allowance* Marriage Allowance* Enhanced Parental leave### Office* Free Parking* Hot and cold drinks and fruit* Friday Breakfast* Christmas PartySummer Party### Other* Loyalty award* Employee referral scheme* Cycle to work* Tech Scheme* Christmas HamperPrimary locationBournemouthAdditional locationsTime typeFull timelocations: Bournemouthtime type: Full timeposted on: Posted 30+ Days Ago