Customer Care Assistant jobs in United Kingdom

Join Our Award-Winning Team at GoodOaks that value and rewards the caring people who work with us!

At GoodOaks, we're proud of the professional yet personal care that our carers provide. As an award-winning home care company, we strive to be the go-to provider of quality care by valuing, developing, and rewarding the dedicated individuals who work with us.

We’re looking for a Care Professional (part time or full time) to join our brilliant team in Pooleworking around Bournemouth and Poole, to provide quality visiting care to people in their homes. As a GoodOaks carer, you’d make a huge difference to the quality of our clients’ lives, having enough time to go the extra mile.

We work hard to develop care roles into a rewarding career that people can progress in; we offer flexible contracts, paid mileage, career progression through funded diplomas and our Team Leader structure that we only recruit from within for.

No experience required and we provide paid training and detailed support when you join

What will you do?

• Provide companionship and engage in conversation with the client

• Provide assistance with daily household tasks and activities

• Perform light housekeeping duties, including cleaning, dusting, laundry and ironing

• Assist with meal preparation and cooking

• Run errands, such as grocery shopping or picking up prescriptions

• Assist with personal care tasks, such as bathing and grooming (if required)

• Monitor medication schedules and remind clients to take their medication (if required)

• Accompany clients to appointments or social outings (if required)

Who are you?

• You’re a caring individual with a good work ethic

• You have excellent people and communication skills

• You’re able to prioritize tasks and manage time effectively

• You can demonstrate professionalism and can treat people with respect

• You’re reliable and trustworthy and can maintain confidentiality of client information

• You have the physical stamina to perform household tasks and assist with personal care

• You have a valid driver's license and access to a vehicle for work

• You're willing to undertake a DBS check to work with vulnerable adults

• You must have the right to work in the UK

This is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the client.

What do we offer?

• Full time or part time hours. Day, evening and weekend hours to suit

• Supportive, professional and common-sense management and ongoing support

• Pay and benefit package includes paid mileage, holiday pay, and paid training

• Ongoing professional and personal development, training and progression

• Long stay bonus and referral bonus scheme

• Paid volunteer days

• Employee discounts including Blue Light Card

• We will undertake a paid DBS and right to work check prior to you starting.

If you’d like to work for a company that values and develops your career while doing a

rewarding, life-affirming job, click the apply button below!