Customer Care Assistant jobs in United Kingdom

Advantage is part of City & County Healthcare Group. You’ll have access to all the resources, career pathways, benefits, investments, opportunities, and security that being part of City & County Healthcare Group brings. It’s the best of both worlds.

What you’ll do

This is an excellent opportunity to enhance your current skill base and join us as a Rapid Response Care Assistant. You will have full training and clinical support to develop and enhance skills in various complex areas such as tracheotomy, ventilation, seizure management, and stoma care plus so much more! We care for and support people of all ages, in the community, and in their homes, with Spinal Cord injury, Muscular dystrophy, acquired brain injuries and many other complex needs. You’ll need to be willing to travel to various packages within a 100-mile radius and work on an on-call rota. Every day will be different. And you’ll never know what challenges you’re about to face next. One thing you can be sure of though, is that you’ll be making your clients’ days brighter, whilst developing your skills and knowledge.

What you’ll get

· Enhanced occupational maternity and adoption pay

· Enhanced occupational paternity pay entitlement

· Pension scheme

· Benefits and wellbeing platform

· 28 days annual leave (pro rata)

· Refer a friend scheme

· Cycle to work scheme

· Enhanced DBS check

What you’ll need

You must have previous social care experience to apply for this role. We’re interested in people with compassion and the ability to care. You’ll need to be resilient too and willing to learn new skills and develop your knowledge as part of a close-knit team.

Criteria:

• Must be willing to drive 100miles to cover multiple packages of care
• Willingness to support with mobilising new packages of care within 100 mile radius
• Will work a mixture of both days and nights
• Must have good availability
• Previous complex care experience would be advantageous

Why choose us?

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech, and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice, and security. Join us on our journey and continue yours.

City and County Healthcare Group is an equal opportunities employer.