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Business Support Manager CV-Library Business Support Manager
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Business Support Manager CV-Library Business Support Manager
Job summary
A global pharmaceutical company based in the United Kingdom is seeking a Business Support Manager for a 6-month contract in Reading. This role involves joining the global clinical operations team, focusing on project management, clinical trial workflows, and system improvements. The ideal candidate should possess strong leadership skills and a solid understanding of global clinical operations processes. A daily rate of £500 to £513 is offered through umbrella employment.
Qualifications
- Proven experience in project management within global clinical operations.
- Strong analytical skills with the ability to propose innovative IT solutions.
- Excellent communication skills in English, both written and verbal.
Responsibilities
- Participate in global project teams to provide user requirements.
- Develop application knowledge for optimal utilization.
- Coordinate administration tasks for key tools.
- Manage UAT and system validation processes.
- Troubleshoot escalated system issues.
- Identify opportunities for application improvements.
Skills
Tools
Business Support Manager
Reading
6-month contract
£510.00 per day Umbrella
£500 – £513/day Via Umbrella
Our client is a Global Pharmacutical and biotechnology company and they are seeking a Business Support Manager to join our global clinical operations team. This role will focus on enabling efficient study start‑up, monitoring, clinical trial management, and electronic Trial Master File activities, ensuring maximum end‑user and external customer satisfaction.
- Participate in cross‑functional global project teams, providing expertise and compiling user requirements for system development.
- Develop expert knowledge of relevant applications and advise on optimal utilisation.
- Recommend business rules and system policies/procedures.
- Coordinate and perform administration tasks for key tools.
- Conduct User Acceptance Testing (UAT) and system validation.
- Manage quality checks and housekeeping activities.
- Develop system training and support events.
- Collaborate with process experts to define feature roadmaps.
- Analyse reporting options to support operational plan compliance.
- Troubleshoot escalated system issues.
- Identify opportunities for application improvements.
- Strong project management capabilities.
- Broad understanding of global clinical operations processes and ability to translate these into integrated IT solutions.
- Flexibility to adapt to changing business needs and priorities.
- Effective technical and analytical skills to propose innovative solutions.
- Ability to collaborate within a multi‑cultural, global, matrix organization.
- Leadership in cross‑functional projects with global impact.
- Strong written and verbal English communication skills.
- Knowledge of Veeva Vault Clinical
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.