Hybrid Desktop Systems Administrator II — IT Infrastructure

Ryan, LLC; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading tax services firm in the United Kingdom is looking for a Desktop Administrator II to support and maintain workstation environments. The role involves providing Tier 1-2 support, installation and troubleshooting of hardware/software, and ensuring compliance with security standards. Candidates should have 3-5 years of desktop support experience, proficiency in Windows and macOS systems, and strong troubleshooting skills. This position offers competitive compensation, benefits, and a flexible work environment.

Benefits

Competitive Compensation and Benefits

Home Office Stipend

Business Connectivity Reimbursement

Gym Membership or Equipment Reimbursement

LinkedIn Learning Subscription

Tuition Reimbursement After One Year of Service

Qualifications

• 3-5 years of desktop support, particularly in corporate settings.
• Experience with Windows and macOS systems.
• Strong technical skills, especially in diagnostic and repair tasks.

Responsibilities

• Install, configure, and troubleshoot hardware and software.
• Provide Tier 1-2 support to a large user base.
• Assist with equipment relocations and compliance tasks.

Skills

Technical troubleshooting

Windows 11

macOS

Microsoft 365 applications

Collaboration tools (Zoom, Microsoft Teams)

Education

High-school diploma or GED

3-5 years of desktop support experience

Tools

Ivanti

ServiceNow

Microsoft Intune

SCCM

Job description

A leading tax services firm in the United Kingdom is looking for a Desktop Administrator II to support and maintain workstation environments. The role involves providing Tier 1-2 support, installation and troubleshooting of hardware/software, and ensuring compliance with security standards. Candidates should have 3-5 years of desktop support experience, proficiency in Windows and macOS systems, and strong troubleshooting skills. This position offers competitive compensation, benefits, and a flexible work environment.