Complaints jobs in United Kingdom
Customer Care & Complaints Specialist – Hybrid/Remote
Utilita Energy Ltd
AI Governance Manager
AQA Education Ltd
Care Complaints & Quality Assurance Officer
Derbyshire Limited
Children’s Home Registered Manager
CareTech PLC
In-House Legal Adviser (Contract and Litigation)
Bromcom Computers Plc
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Town & Country Housing
Guest Experience Specialist Stoke-on-Trent, UK
Merlin Entertainments
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Pensions Complaints Manager: Fair Outcomes & Compliance
Legal & General
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Northern Ireland Water Limited
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Merseywestlancs
Patient Experience Midwife
Haringey GP Federation
Resolutions Investigator/Senior Investigator
Fidelity International
Remote FCA Complaints Policy and Ombudsman Leader
Domestic & General Group
Complaints & Service Improvement Officer
Axis Europe Plc
Aftercare Advisor
Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited
Customer Service Assistant, Reading
In Cork
Customer Care & Complaints Specialist – Hybrid/Remote
Job summary
A leading energy supplier in the UK seeks a Complaints Handler to provide exceptional customer service across various channels. Successful candidates will be empathetic, resilient, and detail-oriented, actively seeking fair resolutions to complaints. The role offers a hybrid working model after initial training, alongside benefits such as a structured bonus scheme, private healthcare, and a generous pension contribution. Join us to thrive in an inclusive environment championing customer fairness and smart, sustainable practices.
Benefits
Qualifications
- Customer-focused approach to handling complaints.
- Ability to investigate issues thoroughly and deliver resolutions.
- Experience in managing customer interactions across multiple channels.
Responsibilities
- Put the customer first by delivering outstanding service.
- Investigate complaints and prevent future issues.
- Identify opportunities to enhance the customer journey.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.