Assistant Customer Service jobs in United Kingdom

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector.

As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory.

Location: Field Based - Exeter, Plymouth, Taunton

• Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships.
• Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers
• Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success
• Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business.
• Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies
• Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies.

• Experience in a B2B sales or account management role
• A desire to take ownership of ambitious targets
• Strong presentation and communication skills
• A passion for learning and self-improvement
• Sharp attention to detail and the ability to handle multiple tasks effectively
• A keen interest in food and the world of restaurants
• An exceptional work ethic and the desire to make a difference
• Full clean UK driving licence

• Flex Your Time! Choose flexible hours & schedule that fit your life
• Team Spirit! Join a collaborative team culture where your voice matters
• Grow With Us!Enjoy a clear career path & exciting growth opportunities
• Drive in Style! Cruise around in a branded Just Eat Takeaway car
• Tasty Perks! Get an £81 monthly takeaway spend allowance
• More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!)
• Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service
• Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave
• Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!)
• We Care!Full sick pay, volunteering leave & well-being supportprograms
• Extra Perks!Free eye tests, top brand discounts & cycle-to-work scheme
• Diversity & Inclusion!Mentorship, wellness programs & global career opportunities
• Level Up! Access to world-class training resources to fuel your success

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

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