Assistance jobs in United Kingdom

Metropolitan Thames Valley Housing (MTVH)

Salary: £36,599 to £38,525

Employment Type: 12‑month fixed‑term (maternity cover)

Location: Surrey, Berkshire, Hampshire (multiple sites)

This role will have a geographical spread across a broad geographic area. The Sales Consultant is a front‑line representative of So Resi and MTVH and has responsibility for delivering the sales budget. You will contribute to the sales delivery and performance across the region, ensuring an excellent customer experience, upholding health and safety requirements, and managing the customer journey from site launch, through lead management and application processing to completion. You will engage with all key internal and external stakeholders throughout the sales process.

• Experience in a sales and customer service environment
• Expert knowledge of intermediate and private sales products with at least 3 years shared ownership sales experience
• Responsible for supporting the marketing team in implementing sales strategies
• Contribute effectively with internal cross‑functional teams within MTVH to support sales delivery and future management of new developments
• An understanding of the legal process of shared ownership and outright property sales
• Proven experience of delivering excellent customer care
• IT and numeric literacy with strong written and verbal communication skills
• Sales office and show‑home management experience
• Responsible for the weekly monitoring of all void properties to ensure their ongoing security

• 28 days annual leave plus 8 bank holidays (pro rata for part‑time) per year
• 2 volunteering days per year
• One “Beliefs day” per year
• Supported family‑friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 × your salary
• Cycle2work scheme
• Hybrid working (dependent on role and department)
• Health cash plan scheme for everyday healthcare needs
• Tenancy deposit – interest‑free loan to help with rental deposits and season ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with workplace pages
• Career progression across the organisation with mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme

We want every employee and every customer to feel comfortable enough to be their true self and are working actively to create an inclusive environment.

We reserve the right to close this vacancy early if a suitable candidate is found; we encourage you to apply promptly to avoid disappointment.