Lettings Negotiator - Build To Rent

Chase Buchanan Group; England; On-site; GBP 18,000 - 20,000; Full time

Job summary

A leading property agency in Mayfair is seeking a dynamic Lettings Negotiator to focus on high-quality rental properties within the Build to Rent sector. This role involves guiding applicants through the lettings process, conducting viewings, and negotiating tenancy terms. Ideal candidates will have experience in lettings or sales, strong negotiation skills, and a customer-centric approach. The agency offers competitive salary and benefits in a vibrant work environment.

Benefits

Employee assistance programme

Competitive holiday allowance

Charity matching and payroll giving

Contribution towards eye care tests

Annual flu vaccination vouchers

Birthday leave

Health cash plan

Qualifications

• Previous experience in lettings, sales, or a customer-facing sales role.
• Knowledge of relevant rental legislation and compliance.
• Ability to work independently and within a team.

Responsibilities

• Qualify new applicants and guide them through the lettings process.
• Arrange and conduct property viewings.
• Handle inbound inquiries and generate interest through marketing.

Skills

Negotiation skills

Communication skills

Customer-centric approach

Proactivity

Tools

Microsoft Office

CRM software

Job description

Location: Mayfair / Site based
Hours: 8:30am-6pm (Monday to Friday occasional Saturdays may be required)
Competitive Salary:£18,000 - £20,000 as a basic salary, with additional earning potential through our commission scheme

At Chestertons, we pride ourselves on delivering best-in-class services with an impressive supply of properties across the city. We are expanding our team and looking for a high-performing Lettings Negotiator to focus on the Build to Rent Market.

About the Role

We are seeking a dynamic and motivated Build to Rent Lettings Negotiator to join our growing team. The successful candidate will play a key role in the leasing of high-quality rental properties within our Build to Rent (BTR) portfolio across London. This role offers an exciting opportunity to be part of a fast-growing sector and work in a customer-focused, modern ‘lifestyle’ rental environment.

• Qualify new applicants and guide them through the lettings process from initial enquiry to tenancy agreement and move in.
• Arrange and conduct property viewings with professionalism and enthusiasm and in in depth knowledge of our BTR developments and amenities.
• Handle inbound inquiries and generate interest through proactive marketing and networking.
• Negotiate tenancy terms to secure the best outcome for both Landlord and Tenant.
• Conduct referencing checks and ensure compliance with all relevant legislation is met.
• Deliver exceptional service to applicants, residents, and landlords.
• Manage client expectations effectively, aiming to exceed them every time.
• Collaborate with the BTR in-house teams to ensure a seamless move-in experience.
• Introduce new business opportunities

Key Requirements

• Previous experience in lettings, sales or a customer-facing sales role - BTR experience is advantageous but not necessary.
• Strong negotiation and sales skills with a customer-centric approach.
• Excellent communication skills, both written and verbal.
• Ability to work independently and within a team.
• A proactive and driven attitude with a passion for property.
• Knowledge of relevant rental legislation and compliance.
• Proficiency in Microsoft Office and CRM software.

About The Company

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.